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Recent customer comments

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Excellent



based on 5773 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.1
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Staff Performance 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

10 Michael S.
United States of America
December 02, 2015
great hotel, great location
Staff, location, food
I loved both my stays at Quest Hotel. The staff is great, friendly and professional. You are across the street from Ayala Mall and very central to all of Cebu. The breakfast buffet is almost as good as Marco Polo, there is plenty of good food to eat. The rooms are very comfortable and the wifi is very fast.

8 Franklyn M.
Philippines
November 23, 2015
itchy itchy bed
location, pool, staff
I got prolly about 20 insect bites during my stay in this hotel. I didn't notice any mosquitoes or ants so I guess it might be mites on the sheets, pillows or the bed itself. I got so many itch marks, I bet some of this will leave marks. The pool bar was nice, but filth is already starting to accumulate on the tiles of the pool bar. The hallways are also too dark for comfort, it almost looks like a setting for a horror movie. The breakfast buffet, which wasn't included in our room, that we paid 550PHP for was so-so. Meh. The staff were very accommodating and nice, especially the people at the pool area and the restaurant. We requested to have a room with one queen sized bed, but instead they gave us a room with 2 tiny beds, nudge a little and you will fall on the floor. We repeatedly requested for one big bed, but they won't give it to us. They say they're fully booked, but I don't see much people around, so I don't believe they can't accommodate our request. One shining beacon of hope in this hotel is its proximity to Ayala mall.

8.3 Fredrik M.
Sweden
November 21, 2015
Nice hotel
Pool Staff and service
Perfect

9.3 mark C.
Australia
December 05, 2015
good location ,friendly staff
good location ,friendly staff ,near the mall
good location ,friendly staff ,near the mall ,etc........"

9 YongHua T.
Singapore
December 09, 2015
Great location and friendly staff
Great location and friendly staff
Great location and friendly staff

8 William H.
United States of America
November 21, 2015
Nice hotel close to Ayala Mall
Location, amenities, staff
I had a Junior Suite. Nice living room, Good cable channels, 2 TVs.Nice pool.

8.3 Joanne A.
Philippines
November 20, 2015
great stay
ambiance. value for money. staff
We had our late check in. They called immediately when we entered the room to check for our needs. I asked for slippers but they never came. As we were about to sleep, there were drops of water coming from the aircon. Called operator and they responded quickly. Nonetheless, it was a great stay. Great value for money!

10 Michael W.
United States of America
November 20, 2015
Great staff as always
Staff, value, location
We always enjoy our stays at Quest Cebu. We have stayed at every Cebu City 4 and 5 star hotel over the last 7 years. Quest is the equal of ALL of them and much better value!

9 THOMAS N.
Norway
November 19, 2015
Great staff and great location
Location, Nice roms and friendly staff
Loved the pool and friendly/ helpful staff

9.3 John F.
New Zealand
November 19, 2015
worth the money
Location close to Ayala Shopping Centre. Very comfortable and very good staff.
As usual it was excellent. We stay there often. Disappointed there is no bacon at breakfast though.