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2015
Excellent 8.5
Based on 5907 reviews

Recent customer comments

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Excellent



based on 5907 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

Ursula D.
Australia
November 24, 2015
It got everything travelers.
Close to the shop..public transport...good service
It was great happy and comfortable..the staffs are helpful..would come back again...

david W.
Australia
November 24, 2015
Good Quality Hotel in Perfect Location
Location, Cleanliness, Pool
I had stayed here before, its a very good hotel nearer to 4star than 3star. The price is creeping higher now and also with the drop in value of the Australian dollar its not so cheap anymore so value for money is not there as it was two years ago. But the standard is excellent and being right next door to Ayala the best Mall in Cebu is great, also close to Luahug Casino, golf courses and most things due to its central location.

Vincent Q.
Philippines
November 23, 2015
Great staff and location
Staff was great, location is central, and cleanliness of room
Pleasant

Franklyn M.
Philippines
November 23, 2015
itchy itchy bed
location, pool, staff
I got prolly about 20 insect bites during my stay in this hotel. I didn't notice any mosquitoes or ants so I guess it might be mites on the sheets, pillows or the bed itself. I got so many itch marks, I bet some of this will leave marks. The pool bar was nice, but filth is already starting to accumulate on the tiles of the pool bar. The hallways are also too dark for comfort, it almost looks like a setting for a horror movie. The breakfast buffet, which wasn't included in our room, that we paid 550PHP for was so-so. Meh. The staff were very accommodating and nice, especially the people at the pool area and the restaurant. We requested to have a room with one queen sized bed, but instead they gave us a room with 2 tiny beds, nudge a little and you will fall on the floor. We repeatedly requested for one big bed, but they won't give it to us. They say they're fully booked, but I don't see much people around, so I don't believe they can't accommodate our request. One shining beacon of hope in this hotel is its proximity to Ayala mall.

William H.
United States
November 21, 2015
Nice hotel close to Ayala Mall
Location, amenities, staff
I had a Junior Suite. Nice living room, Good cable channels, 2 TVs.Nice pool.

David L.
Canada
November 21, 2015
Always a pleasure
Pool, comfort. and location are the 3 best things
I stay here so often I can because there is nothing I can think of that needs to change. I recommend this hotel to my friends and family, especially when Agoda offers it on special.

Fredrik M.
Sweden
November 21, 2015
Nice hotel
Pool Staff and service
Perfect

Oeivind G.
Norway
November 20, 2015
Good location near Ayala Center
Location, nice room, clean
It was okey but nothing more

Michael W.
United States
November 20, 2015
Great staff as always
Staff, value, location
We always enjoy our stays at Quest Cebu. We have stayed at every Cebu City 4 and 5 star hotel over the last 7 years. Quest is the equal of ALL of them and much better value!

Joanne A.
Philippines
November 20, 2015
great stay
ambiance. value for money. staff
We had our late check in. They called immediately when we entered the room to check for our needs. I asked for slippers but they never came. As we were about to sleep, there were drops of water coming from the aircon. Called operator and they responded quickly. Nonetheless, it was a great stay. Great value for money!