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Recent customer reviews
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All reviews (1651)
December 14, 2012
great location, friendly staff, clean and comfy rooms
situated in prime district opposite ayala mall - for shopping, movies and meals.
a good base in cebu city, close proximity south bus terminal and pier (15-20 mins via taxi) for access to other parts of the island, or to bohol.
good rest, warm and helpful staff ready to answer enquiries and give directions to destinations, superb location, great value for money... extended 3 nights hereafter.
December 13, 2012
rooms, aircon, TV, pool, everything perfect
had a good time there, maintenance service is sometimes slow, you never get the reception on the phone...
December 13, 2012
Great location but small rooms
Good location, next to Ayala Mall
We checked in to a room with a very smelly bathroom...
We called operator to ask someone to come and check or we need to change to another room... It took more than 30 minutes (we called 4 times) for a housekeeping to come over and spread some perfume spray in the bathroom. This help a little bit at first... But after we come back after 3 hours....the bathroom turns to be smelly again... We called the operator to request for a change of room... It took another 30 minutes to get the new room. (I think people in Cebu are generally with slow pace...) The good thing is they send over the bell boy to help with the room transfer, that is very quick and helpful.
People there all looks and sounds very friendly.
December 12, 2012
On entry you pass through a metal detector and have your bag checked. Hotel is huge and clean. Staff are very friendly and helpful. Hotel asks for p1000 per night bond against minibar or cleaning. This was 1st time asked for this.. but got it back without trouble. Walk across the road to Ayala was fine as theres a crossing guard that puts his life on the line to stop traffic for you. Looked at the pool but didnt swim, but maybe if i stay there again, I will. I never ate in their restaurant as Ayala was across the road. Wifi was crap and didnt work once you left the entry to my room. Had to stand by door/bathroom in order to get connection.
Awesome location to base yourself for sightseeing Cebu. Start at Ayala and go from there
Families with older children
December 11, 2012
Luxurious hotel with respectable people
the place was the best among the best we have stayed
It was so relaxing that we rather stayed inside the hotel room than to go around the city. The hotel is located across Ayala Mall which makes it easier to stay when you want to roam around the mall.
Hotel Feature Tip:
Have your buffet breakfast inside the hotel which has variety of food to choose from
December 11, 2012
Good hotel with very friendly staff
Great rooms, very spacious and clean. Helpfull staff!
In the few months I have been travelling trough Asia this was one of the most nicest places to stay. The staff was very friendly and willing to help without beeing to pushy. The accomodation itself is very well looked after and the rooms are nicely kept. The breakfast has a nice array of options and the pool was very refreshing.
Right across the street is a shopping mall conveniently located, however take the jeepney from the platform to the other mall its a cheap ride and has a wider range of options.
December 10, 2012
This is a welcome addition to the cluster of new hotels around the Ayala Mall although crossing the main road to the Mall can be tricky with traffic coming at you from different directions !
The Quest has been well designed with a comfortable lobby, fabulous dining room and fast efficient lifts. However the bedrooms are small but functional. Good tv, okay bed, aircon and lighting. Small shower room but the shower compartment itself is a good size and plenty of hot water.
The food is excellent with plentiful and good quality buffets for both breakfast and supper. Staff have been very well trained and were charming and knowlegeable. The pool is a decent size but more sun beds required not chairs.
Hotel Feature Tip:
Good wifi in room.
December 10, 2012
it s very clean and big room , also have nice swimming pool
very near with mall and water front hotel , also it park
i can go downtown in cebu so fast
December 09, 2012
this gave us easy access to the mall and surrounding tourists locations.transport is easily accessible and the staff are very friendly
shopping is at great moods as almost everything is available.
December 09, 2012
new hotel with great location
ambience is nice and near to malls
Quest hotel is a very affordable hotel considering the price they offer and the facilities they have. New beds and fresh sheets all the time. Plus it is very easy to access because it is just in front of Ayala mall.
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Customer Reviews - Quest Hotel & Conference Center - Cebu, Cebu
- " Convenient location and good breakfast." - I chose this hotel because of its convenient location. My so
- A good business hotel with central location - The room is quite spacious. We were given a king sized bed w
- Affordable luxurious hotel - Highly recommendable to local and foreign tourist. However
- Always a nice clean new hotel with friendly staff. - I always enjoy my stay here as I am a repeat customer. its c
- Amazing hotel experience - The hotel staff is very accommodating. The room is very nice
- Average hotel, friendly staff - me and my girl friend stayed here new years eve. long wait t
- Awesome -
- awesome -
- Brief stay, fast check-in/out, satisfied - I stayed just overnight, and staff was considerate to give m
- centrally located - We were having breakfast when I was ask to produce and local
- clean room and affordable price (promotion) - clean room and affordable price (promotion) but the size of
- close to everything - staff is very friendly,restaurant is adequate'
coul use bet
- comfort during a religious pilgrimage - good because the staff were very helpful, all our requests w
- Comfortable and Relax Stay -
- Comfortable room - i booked through agoda, which is much cheaper than through t
- Comfortable stay.worth my money. -
- Convenient and affordable hotel to stay. - Had enjoyed my stay and happy with the services provided....
- convenient location - It's located near Ayala mall in Cebu central. And here's ver
- Convenient - Great new hotel, all what you want, staff overly helpful, h
- elegant hotel in the middle of the city - this hotel is a thumbs up! very chiq and classy. rooms are v
- Enjoyed the stay - hotel is just a block away from Ayala mall. spacious room wi
- Exceellent - Outstanding hotel. Problem free. Great location being opposi
- excellent location - love this hotel when they offer special rates its great valu
- excellent service and modern look - My husband and I had a nice overnight stay, Check-in service
- Excellent service excellent room and location - The Quest is centrally located if staying in Cebu and is bri
- Excellent service, but it smells not so good - This is a fine hotel, with very comfortable rooms. The only
- Excellent stay. - Quest is located directly across the street from Ayala Mall.
- Extremely positive and enjoyable - Very nice highly reccomend this hotel to friends and family.
- Fantastic hotel - This hotel is new, clean and is great value for money. i wou
- Friendly Staff - i feel very comfortable here. its nice and new...everyone is
- Generally good but the room services is slow. - The room is good and clean but lacking or basic things like
- Good accommodations & amenities for the money -
- Good for Cebu city tourists - My wife & I stayed for 3 nights.Good points are to clean the
- Good hotel in a great location - I enjoyed my trip to Quest prices are good, hotel is new and
- good hotel, and best location - would have to be my favourite hotel of the trip, second tim
- good location & comfortable hotel - it was a good hotel, nice accommodating staffs, easy access
- Good location & friendly staff - Considering its good location, this hotel is relatively good
- good location and breakfast - The wifi signal in the room is weak. although the staff prov
- Good location and very comfterable - It has a good location, just next to Ayala center, så easy a
- Good location but noisy rooms - The location is good, very near Ayala Mall, however it's ver
- good location, good condition, good services - premier deluxe : wide balcony, calm room,
all steps are
- good location, nice hospitality staff - i stayed totaly 9 days but it was dissapointed, the staffs a
- Good Location... Very Nice Staff - Third stay at a competitive price... Take advantage of the s
- Good location -
- good location - Wifi signal was weak on some room, wish have bigger swimming
- great hotel near ayala mall -
- Great hotel, good service - The hotel is relatively new so the building is modern and st
- great hotel - always stayed at this hotel its clean new and great location
- Great location - 5 minutes walk to Ayala Mall. - Breakfast was excluded and cost about 200 to 300 pesos for A
- Great location across the road from Ayala mall - This was my first stay here and I will definitely go back.
- Great location and a newer property - Really Nice Staff!!
Overpriced restaurant... really! Cheap
- Great location and decent sized rooms - the quest hotel is right across from the puv terminal in fro
- Great location and friendly staffs - The room was nice and clean. Room service is fast and the s
- Great Location and Good Value - very quick to arrive after a long flight
- great location but very small rooms - we dident like the very small room look big on the web site
- Great location for transients... - even for a short stay at the hotel, we, especially the kids,
- great location in front ayala center - a new place in front of ayala center, friendly staff, very n
- Great Location, lovely rooms - I was impress with the decor and the set up of my room. I ha
- Great Location, Very friendly service - Just opposite Ayala centre, clean room although a bit small
- Great location, walking distance to ayala mall - Convenient location, just across the ayala mall and many res
- Great location - Great location, very clean room, affordable, near shopping m
- great location - situated in prime district opposite ayala mall - for shoppin
- Great Location - We extended our stay for the 3rd night in the hotel. The sta
- Great new hotel in good location - Brand new hotel in good location next to Ayala shopping mall
- Great Staff - One of the better hotels that I have stayed in. The staff i
- Great value and very comfortable - A very pleasant stay in this well located hotel next to the
- Hotel in good location - Hotel is located at a good location, just opposite Ayala Mal
- international hotel in the city - i really like location near by Ayala,,
the room was good a
- it was ok -
- Looks good...close to mall - This is a decent hotel very close to Ayala which has a lot o
- Lovely hotel but not non Asian people - Does not really cater for non Asian markets, dining area nee
- Lovely Hotel with Excellent Customer Service - My family had soooo much fun during our stay at Quest. It wa
- lovely hotel, great hotel staff/ great service! - This hotel is absolutely one of my favorite, very memorable.
- lovely room - the best location in the city centre , clean rooms , good se
- Memorable moments in Cebu City - Our stay at Quest Hotel and Conference Center was very relax
- modern, clean hotel - Quest hotel is a modern, well equipped hotel, friendly and e
- New . clean. comfy beds. very helpful staff. - Nice looking lobby. The restaurant is very elegant looking
- New Hotel close proximity to Ayala Mall - The Hotel -mainly for conferences for large gatherings, stil
- New hotel great staff - We booked this for our Cebu trip. Located next to a large ma
- New hotel in a great location - I chose this hotel because it just opened recently (last Feb
- New hotel in a great location - This is a fairly new hotel conveniently located across Ayala
- New hotel on good location - New and clean hotel.
Good service and Outdoor pool.
- New Hotel, Located near Ayala Centre - This is a high rise hotel just opened a couple of months ago
- New hotel, nice - Perfect new hotel, near to ayala mall. great breakfast.
- Nice & clean hotel. - Service at the b'fast buffet has a lot to be desired for and
- nice and clean rooms - the hotel is nice and my daughter enjoyed the pool another
- Nice hotel at good price - Nice hotel, decent buffet, kind and attentive staff. Room an
- nice hotel in a good location - they have good security , a wonderful pool, the hotel is nic
- Nice hotel with good service - We enjoyed our stay. We got a quick check in. It was new, c
- Nice hotel, clean room & great location - We arrived at the Quest Hotel from a long day of travelling
- Nice hotel - Nice hotel, lobby is great , the room is spacious and very c
- Nice physilities and breakfast, smile and secured. - Book room with breakfast.
Cross-street shopping mall(Ayala?
- not so good this time - This time we didn't like the hotel because they give us a ro
- Not worrth the price - Small rooms. Rate comparable to other facilities, but even a
- ok. but nothing special -
- Practical, accessible and convenient location - location, room service, clean modern rooms, no complaints
- Punches above its weight - This hotel manages to hold its own against, for example, the
- Quiet and peaceful location, very helpful staff - Staff are exceptionally attentive and enthusiastic, always s
- Room Clean and with comfortable space - No negative comments on the room.
Services still needs im
- satisfied - We enjoyed the clean room. But we did not like the smell of