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2015
Excellent 8.5
Based on 5842 reviews

Recent customer comments

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Excellent



based on 5842 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Staff Performance 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

10 john B.
Philippines
May 04, 2015
A-Mazing!
cool clean comfy
Quest hotel is my new favorite hotel in Cebu city.

8.3 Alma K.
Philippines
May 04, 2015
Good
No comment good
Fine

8 Dongil K.
South Korea
May 02, 2015
normal
not too bad
not too bad not too good if you dont have much time to time take this hotel at least you dont regret

7 Clark T.
Philippines
April 30, 2015
Awesome
Bed, room, location

10 Jahzeel M.
Philippines
April 30, 2015
EXCELLENT
Friendly Staff; Wise Location; Worth every penny
Overall excellent!

6.7 Christopher L.
United States
April 30, 2015
Not Great
Restaurant staff, concierge, drivers
The room was not clean (food on the floor) and the plumbing was all hot water. I changed rooms because the air conditioner stopped working, and I had to wait until the maintenance man told the front desk I was telling the truth, before allowing me to change rooms. (A long process) The front desk staff was very pretty and sweet, but less than helpful to a business traveler. Service from the front desk rated a -2 in my book.

9 Kim G.
Australia
April 29, 2015
Good hotel close to Ayala Terraces.
Location is good as it is away from the interesting parts of Cebu. Close to Ayala Trerraces and restaurants. Really good buffet breakfast.

7.7 Robert A.
United States
April 28, 2015
Decent Hotel
Buffet
Extremely unprofessional at the buffet. The staff moved several large orange sofas in the buffet area while customers were eating. I was shocked. They could not wait until the buffet was closed? Front desk demanded the IDs of my family members (we booked 3 rooms). I was livid. They did not require their IDs when we stayed on April 11, 2015. I booked and paid so I could not believe they demanded my family members' IDs, including my daughter. Staff said it was policy but wasn't policy on April 11. Plus, the staff failed to explain the reason why they needed the IDs of my family members. We had a great experience on April 11. We had a not so good experience on April 26.

8.7 Jason A.
Philippines
April 28, 2015
Awesome staff 👍
Nice location. Close to shopping center. Staff were the best.
I feel so welcome :)

9.3 lerma C.
Philippines
April 28, 2015
clean & comfy
rooms are clean & comfy. staff are courteous. the wifi connection is excellent
It was great. I will surely book on Quest hotel the next time we're in Cebu