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2015
Excellent 8.5
Based on 5898 reviews

Recent customer comments

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Excellent



based on 5898 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

darryl C.
Austria
March 24, 2015
professional hotel
staff,rooms,location
a very tidy and clean hotel very professional staff

mary A.
Philippines
March 24, 2015
I would recommend this hotel to other travellers.
location, cleanliness, food
It was very satisfactory. I had no problem with transportation because taxis are always available, the staff were courteous, our room was clean and cleaned daily upon request, and the food was excellent - well prepared, delicious and plentiful, with a wide array of choices . i

Darren L.
Australia
March 24, 2015
Quest Hotel still the best value for money
Pool, dining experience, security
Staying at the Quest is always a pleasant experience. This Quest is located by Ayala Mall in Cebu City. The highlight on this trip for me was the pool, efficient pool and pool bar attendants and a great cocktail menu. I enjoyed the peace of the pool located on level 7 roof with its palms, lounges, Pina Colada's and great ambience. The bar attendants are friendly, efficient and know their drinks. The pool attendant is a great guy and super smile. I appreciate the top security and efficient use of metal detectors and bag exams to ensure the safety of all the guests. Its not intrusive and makes you feel safe. Special mention this trip for the Concierge staff who were very helpful with my enquires regarding local Mass and invited me to a Mass in the Hotel. The check in and out process was smooth and well organised and the billing accurate. Only one slight problem. No bathroom floor mat first two days (cost cutting). After two days of wet floors finally a bath mat supplied. Never ever cut corners on things like bath mats they serve a purpose. Also one more thing... I was given an adjoining room. The noise from the other room at 2am was loud enough to wake me. If parties are separate DO NOT give an adjoining room. The doors are thin and the noise makes it hard to sleep. There my only two complaints. Otherwise a great experience. B+

Manases C.
Philippines
March 23, 2015
Clean and accessible
location, cleanliness comfort
Nice and comforting

Vincent O.
Singapore
March 23, 2015
Overall Satisfied
Location, Value for Money & Great Staff
Location, Value for Money & Great Staff

Tomas L.
United States
March 23, 2015
Good location but can become a zoo when it's full
Location, decent price, good value

Ira H.
Indonesia
March 23, 2015
Great hotel
Service, location
Good

Soo A.
Singapore
March 22, 2015
Best hotel
Friendly staff clean room
Very good hotel value for money no regret staying is hotel

Craig D.
Australia
March 22, 2015
Already Reviewed
Food services, value, Staff efficiency
See previous review.

Rafael L.
Philippines
March 22, 2015
Nice hotel
staff, room, location
nice hotel but skip breakfast... eat somewhere else