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2015
Excellent 8.5
Based on 6006 reviews

Recent customer comments

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Excellent



based on 6006 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.9
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.6

Steven N. from Australia
Families with young children
Stayed 6 nights in March 2015
Steven
Location , room staff
Had a great stay abd would be staying there again
Reviewed March 26, 2015

Abdul H. from Malaysia
Couples
Stayed 3 nights in March 2015
Great Staff, Great Location & Clean Rooms
Great Staff, Great Location & Clean Rooms
Reviewed March 25, 2015

Darwyn H. from Canada
Solo travelers
Stayed one night in March 2015
Remarkable Service
Staff
I would like to thank the hotel staff for assisting me when I most needed it. I was feel ill when I arrived and the staff promptly called an in-house nurse and the a doctor. They help me get the hospital care I needed. I realize the few hours I was in the hotel I could tell it was top quality facilities, my room was very comfortable and the staff were fantastic.
Reviewed March 25, 2015

darryl C. from Austria
Solo travelers
Stayed 3 nights in March 2015
professional hotel
staff,rooms,location
a very tidy and clean hotel very professional staff
Reviewed March 24, 2015

mary A. from Philippines
Business travelers
Stayed 3 nights in March 2015
I would recommend this hotel to other travellers.
location, cleanliness, food
It was very satisfactory. I had no problem with transportation because taxis are always available, the staff were courteous, our room was clean and cleaned daily upon request, and the food was excellent - well prepared, delicious and plentiful, with a wide array of choices . i
Reviewed March 24, 2015

Darren L. from Australia
Solo travelers
Stayed 5 nights in March 2015
Quest Hotel still the best value for money
Pool, dining experience, security
Staying at the Quest is always a pleasant experience. This Quest is located by Ayala Mall in Cebu City. The highlight on this trip for me was the pool, efficient pool and pool bar attendants and a great cocktail menu. I enjoyed the peace of the pool located on level 7 roof with its palms, lounges, Pina Colada's and great ambience. The bar attendants are friendly, efficient and know their drinks. The pool attendant is a great guy and super smile. I appreciate the top security and efficient use of metal detectors and bag exams to ensure the safety of all the guests. Its not intrusive and makes you feel safe. Special mention this trip for the Concierge staff who were very helpful with my enquires regarding local Mass and invited me to a Mass in the Hotel. The check in and out process was smooth and well organised and the billing accurate. Only one slight problem. No bathroom floor mat first two days (cost cutting). After two days of wet floors finally a bath mat supplied. Never ever cut corners on things like bath mats they serve a purpose. Also one more thing... I was given an adjoining room. The noise from the other room at 2am was loud enough to wake me. If parties are separate DO NOT give an adjoining room. The doors are thin and the noise makes it hard to sleep. There my only two complaints. Otherwise a great experience. B+
Reviewed March 24, 2015

Manases C. from Philippines
Families with older children
Stayed 4 nights in March 2015
Clean and accessible
location, cleanliness comfort
Nice and comforting
Reviewed March 23, 2015

Vincent O. from Singapore
Business travelers
Stayed 2 nights in March 2015
Overall Satisfied
Location, Value for Money & Great Staff
Location, Value for Money & Great Staff
Reviewed March 23, 2015

Tomas L. from United States
Business travelers
Stayed 2 nights in March 2015
Good location but can become a zoo when it's full
Location, decent price, good value
Reviewed March 23, 2015

Ira H. from Indonesia
Business travelers
Stayed 2 nights in February 2015
Great hotel
Service, location
Good
Reviewed March 23, 2015