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Verified traveler reviews

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Excellent



based on 3240 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.5
  • Location 8.9
  • Room Comfort/Standard 9.0
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.4

terence B.
Australia
November 24, 2014
location is good staff excellent very polite
food very excellent entertainment excellent with the christmas celebrations wonderful and the staff go out of there way to help you
Very good no real complaint only a minor one but the hotel manager fixed the problem right away thankyou

Daniel R.
United States
November 22, 2014
A Short, Yet Worthwhile Stay
Exceptional Service, Delicious Food, and Extra Comfortable Bed
We booked this hotel while passing through Cebu in route for Bohol. Because the timeframe was during our honeymoon, we wanted something classy and romantic, but also comfortable and convenient. This hotel provided all of the above and more. It is conveniently located within a short taxi ride to any of the ferry piers for transit to outlying islands, while also being close to a nearby mall for additional food options. We arrived late in the evening, so we chose to dine in at Feria (the restaurant inside the hotel). Although the buffet looked amazing, it felt like the food had been sitting out for hours without being switched out or eaten (simply not enough people). We instead ordered ala-carte and were NOT disappointed. The ceasar salad and a chicken/pumpkin curry were an excellent combination, at a reasonable rate (PHP $600 including tax and service charge). Dinner also came with fresh, hot bread which was a nice bonus. Plus, the service during the meal was fantastic, very courteous, kind, and helpful. The standard room was a spacious, including an overly large king size bed, along with a large bathroom area. We slept well and felt deeply rested. The noise from busy roads outside is a non-issue. Overall great experience, especially Feria, the service, and the comfy bed. We will stay again in the future when we return to Cebu for further holidays.

Julius P.
United States
November 21, 2014
Highly Recommended
Comfort, Cleanliness and Quality
The hotel is without a doubt one of the best in Cebu. There is a big mall just across the street from the hotel complete with restaurants and movie. However, this hotel is far from the financial district or city center, but then taxi is everywhere and the staff can recommend a good car rental if you need one. Its still highly recommended though.

Shaheryar K.
Pakistan
November 20, 2014
Great value for money
Food, location, rooms and customer service
One of the best hotels in cebu city. We had no complaints. The buffet was amazing. And also try sub zero beer at the pool side. Anzani, maya must eat places.

Torben B.
Germany
November 19, 2014
Enjoyable stay
Great service!
Thank you to the lounge staff for the enjoyable stay. We will be back.

Carmelo U.
Philippines
November 19, 2014
Its definitely worth coming back
The hotel rooms, the facade and the amenities
I had a very fruitful and relaxing stay

Edgardo A.
Philippines
November 18, 2014
worthwhile experience
staff, accommodation and food
wonderful, and worth the money

JASMINE L.
Singapore
November 18, 2014
Great Hotel! Spacious room and good location.
Spacious Room. Good Location. Wide Breakfast Buffet Spread.
Enjoyed my stay very much. Location very conveniently located next to mall. Superior room was very big. Staff was friendly and helpful.

Gerald R.
Singapore
November 17, 2014
Classy and friendly service
Convinience, food and service
I enjoyed the stay. The rooms were spcaious and clean. The breakfast buffet had a wide selection of food. The location was not far off from the places I wanted to go.

CERES T.
Philippines
November 16, 2014
Great experience
Hotel comfort, location and pleasant staff
One of the best hotels in the VisMin area, if not the best so far. Location is next to a shopping mall, proximity to airport is good. Nice bed and hotel amenities. Food is great too.