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Recent customer comments

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Excellent



based on 3235 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.5
  • Location 8.9
  • Room Comfort/Standard 9.0
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.4

ABDULLAH B.
Saudi Arabia
April 20, 2016
No thing
Good place to visit

ANNABELLE C.
Philippines
April 18, 2016
Impressive & holistic
I was very struck because of the Sunday mass. It was attended most by families. The food ( buffet) was also very balanced & holistic.

Filomena C.
Philippines
April 18, 2016
Litle things mean a lot
We were upgraded to a busisness class room but the small amenities as iron and hair dryer was not working. At breakfast, we were placed in a table to our liking but when we return from getting our food in the buffet table, we were surprise the table assigned to us were given to another guests. The food in the buffet table always run out of stock and no refill is done. Very disapponting for a five star hotel. Having many guests is not an excuse why foood can not be refilled and seats given away to some other guest. No coordination among the restaurant staff.

Leandres A.
Philippines
April 15, 2016
Excellent Hotel
Staff are very helpful, everybody enjoyed our stay, rooms are big.

Torben B.
Germany
April 13, 2016
Great Staff
The Lounge staff did a great job!

Torben B.
Germany
April 13, 2016
Happy as usual
Enjoyed our stay. Excellent staff!

Michael A.
Philippines
April 13, 2016
Good option in Cebu
The best thing about this hotel is the location. Just beside the SM Cebu, it is perfect for our needs. Also they have a good standard of room comfort and service. It is a top option for me in Cebu.

Jovelinda A.
United Kingdom
April 12, 2016
Family and friends
Excellent xx.....

Robert R.
United Kingdom
April 11, 2016
Business Class
Whilst all staff were professional, some showed genuine interest and helpfulness 'above and beyond'. Food was generally very good. Rooms are starting to show their age (especially bathrooms).

Giovanni F.
Italy
April 11, 2016
Nice rooms and good facilities
Definitely worth staying in this hotel even staff could be more helpful and bit faster especially on check-in & check-out.