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Recent customer comments

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based on 3239 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.5
  • Location 8.9
  • Room Comfort/Standard 9.0
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.4

Jesling C.
October 08, 2014
Excellent Service
Staff is polite, helpful and service is excellent, location is beside SM mall..thumb up!
Excellent services and hotel room is clean and requests was accompliance in a fast timing.. Highly reccommended!

October 07, 2014
Location, Nice staff, Clean
Perfect stay at the hotel.Best in Cebu city

Vilma D.
October 07, 2014
Such a lovely atmosphere
The buffet! The bed! And the friendly service!

United Kingdom
October 07, 2014
Always a pleasure...
Pool, proximity to airport and proximity to restaurants
Have stayed here on a number of occasions and would never, when in Cebu, stay anywhere else. A quite brilliant property with a great resort-style pool but is let down by the absence of a quality restaurant. For anything other than bar snacks, one is obliged to eat in Feria - a nice buffet restaurant offering an a la carte menu too…but at the end of the day it is a large, rather impersonal buffet space. The hotel is crying out for a decent Italian or French restaurant.

philip B.
October 07, 2014
clean quiet comfortable
clean quiet view

Rhys D.
October 06, 2014
One of the best
clean, comfortable and grand
Loved our stay and the amazing experience from crew and staff.

Torben B.
October 05, 2014
will be back
great rooms, great service
Got a great room and great service. Staff is making the stay very enjoyable!!! Will be back!!!

Angel N.
October 05, 2014
Perfect Place to stay in Cebu
Location, location, location.
Service was exemplary!

Noland O.
United States
October 04, 2014
A great hotel
Location, Staff and the Food
I wished I stay longer because this place was AWESOME! The staff was excellent. The hotel was near SM Mall Cebu. The food at Ferira (? spelling) was delicious; some nights we ordered in for room service and those meals were great as well. If I were to take a trip back to Cebu, this hotel would be my number 1 choice.

virginia K.
October 03, 2014
efficient staff, friendly staff, location
ok. not extraordinary. Staff very helpful and sincere. But amenities could improve: towels could be better quality, safe was not working, ...