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Recent customer comments

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Excellent



based on 3235 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.5
  • Location 8.9
  • Room Comfort/Standard 9.0
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.4

Pui C.
China
April 09, 2016
Good hotel
Good location, nice food, staff are friendly. Room is big and clean

Markus I.
Germany
April 08, 2016
still ok with some exceptions
ok, i like the hotel, the room is fantastic, been there twice last 2 month, improvements would be, they need a check in line where first will be first served, secondly, i thought i got a deluxe room have a tub as on website but we didn't, thirdly, i went there with my wife and 2 kids and they asked for 2000 peso for additional bed ( the standard room have bigger beds than the deluxe...), we ended up with 2 sleep on the sofa with extra blanket as it pays you a nice dinner. just our opinion. overall nice stay with the shopping mall attached, still very nice place to hv your transit

Phillip H.
United States
April 07, 2016
Very clean, beautiful view
Relaxing birthday party celebration with a full friendly staffs! Until next time!

Crispin C.
Philippines
April 06, 2016
Excellent Accommodation
Reasonable price for an excellent 5-star hotel. Very close to SM City. Accessible for all types of transportations. Because we arrived late, we were given until 6pm to checkout without additional cost based on our earlier request with Agoda.

Brian D.
Philippines
April 04, 2016
Good location for shopper guests
My experience was very good as I got a free room upgrade. Location is right next to SM shopping mall which is very convenient. The breakfast, when not included in your room package, is really expensive for the limited variety that they have.

Issei K.
Japan
April 03, 2016
Good hospitality, clean room!
I use this hotel every time I go to Cebu islands. Even tho there are other good hotel there, this hotel would help every our request always. It's close to sm mall so all you need could be obtained. Hotel employees have a good hospitality and your safety could be secured

Purificacion M.
Philippines
March 30, 2016
Radisson Blu Cebu
Nice hotel

Marilen A.
United States
March 29, 2016
Great stay would stay again
Location and employees are amazing

Daniell C.
Philippines
March 29, 2016
Relaxing stay and family enjoyed
It was relaxing and the children enjoyed their stay. Room was large and clean. Friendly staffs.

Pierre-Laurent A.
France
March 27, 2016
Good facilities, nice staff
We were on the 6th floor. Smells a lot cigarette in the corridors. The carpets were not looking that clean ( or maybe they are old and need replacement). The tiles at the entrance were not clean ( my 22 months kid took a wet wipe and it became dirty while he was "cleaning" the floor). Food: good choice, nice variety. Staff: one luggage porter (tall wearing a purple jacket) was very helpful. Other members were bice and smiling. Security: you feel safe in this place.