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Recent customer comments

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based on 3255 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.5
  • Location 8.9
  • Room Comfort/Standard 9.0
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.4

Jeremy C. from Canada
Families with young children
Stayed one night in May 2014
Planned for 1 night, loved it, stayed!
The Staff, the food, the opulence!
I cant say enough good about this hotel. Now first off, I recommend booking online in advance as you can get some amazing deals. Mine worked out to being like 50-60% off from what I could tell but I may be wrong. The first thing youll notice is the grand scale of the entrance. It is massive and gorgeous! You are greeted by suited/gowned staff that convey you and your luggage to reception. The staff has exceptional language skills and an excellent demeanor and attitude! Was very impressed by this. Once you get to your room, youll find it clean, high tech, spacious and comfortable! The food from what I can tell is usually a buffet but dont let that fool you. The buffet is broken up into several sections spanning around 200-220 feet from what I could tell. The sheer selection is incredible and the food is delicious, as is the service here. Room service is prompt and delicious. Menus are also available for the restaurant I believe but you wont need one. There is a pool, a fitness center and anything you could need to make your stay in Cebu City comfortable! Highly recommended and my compliments to the staff; we really didnt want to leave.
Reviewed May 14, 2014

Arlita L. from Philippines
Business travelers
Stayed 2 nights in April 2014
excellent service
staff, service, location
Please improve buffet selection esp breakfast
Reviewed May 14, 2014

Marietta A. from United Kingdom
Stayed 2 nights in May 2014
Clean, staffs are nice , affordable
Reviewed May 13, 2014

SATORU K. from Japan
Business travelers
Stayed one night in April 2014
Luxury, staff
Reviewed May 11, 2014

Gimby C. from Philippines
Stayed 2 nights in May 2014
Very relaxing stay
Location, food, staff
Location and food was good with attentive staffs
Reviewed May 10, 2014

Mirco M. from Germany
Families with older children
Stayed 3 nights in April 2014
very friendly staff, next to SM Mall
close to the SM Shopping Mall, nice and large pool, very friendly and attentive staff.
We had been in this hotel before, its very clean, perfectly located next to the SM Shopping Mall and only 20 minutes away from the Airport. This time we had our wedding preparation their and it was just great. We were allowed to have all the people to help/support us in our rooms and we could make great pictures in several locations in the hotel.
Reviewed May 10, 2014

Estrella E. from Philippines
Business travelers
Stayed 7 nights in May 2014
Location, comfort, accommodation
My stay was wonderful. I was travelling on business and was very tired but Radisson was always good to come home too. This time, I wanted something usually available from the buffet but I was too tired to go down. It wasn't on the room service menu but they made it upon my request. Every time I stay in this hotel, the staff would go an extra mile and it makes my stay so much more enjoyable.
Reviewed May 10, 2014

Alfonso E. from Philippines
Families with young children
Stayed one night in March 2014
Accommodation, facilities, value for the money
it was great and value for the money is worth it,
Reviewed May 08, 2014

Napoleon D. from Philippines
Families with young children
Stayed one night in December 2013
location, friendly staff, value for money
Reviewed May 07, 2014

Daniel D. from United States
Solo travelers
Stayed 2 nights in April 2014
Centrally located with warm atmosphere
1- convenience to SM Cebu 2- clean and nice rooms 3- reasonable price
I have stayed here 6x now and never have issues. staff are always friendly, the lobby is really nice for lounging. the pool is clean and quiet. The hotel is 2 min walk to SM mall which has everything u need.
Reviewed May 07, 2014