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Good 6.8
Based on 236 reviews

Recent customer comments

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Good



based on 236 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 4.0
  • Location 7.4
  • Room Comfort/Standard 7.2
  • Service 6.6
  • Value for Money 6.9
  • Food/Dining 5.9

Sha G.
Philippines
April 19, 2014
very good!
food, comfort and peace
very good with good weather condition! there are attentive and friendly staff, yummylicious food and comfortable and clean room.

tom L.
Australia
February 21, 2014
comfortatable and affordable
staff, location and price
good convenient location near the Ayala shopping mall, about 10 minutes walk, clean rooms, good staff

Gerald P.
United States
January 29, 2014
Very basic renderings with lax room security.
Location, Good toilette, TV
We were located in a dark corner just above the lobby stair case. There was no chain lock nor "do not disturb" sign included with the room. The room was entered and cleaned in our absence and our personal items were moved around although nothing came up missing. Although the service to our room was prompt and fast we still had to ask for small amenities that are normally included with rooms of comparable price in Manila. The room was about 25% the size of a comparably priced room in Manila that always includes table, kitchenette, and separate dining area. Local service water was mixed with Tang at the restaurant although fresh fruits were vended about 50' from the front door. I do not recommend this hotel.

Jonathan W.
Canada
November 19, 2013
Just fine.
Room size, location near mall, quiet

Charlene A.
Philippines
October 05, 2013
The hotel room was big as well as the comfort room
3 best things would be all about the service. Staff were great, friendly and helpful.
All in all it was okay. You can tell that the room was old (though newly renovated), amenities such as toiletries could be greatly improved.

John H.
Australia
August 24, 2013
You get what you pay for. Its ok
Close to mango/fuente area, large room
The Richmond is one of those "older" type of hotels, that is so close to being a good hotel, but just lacks the finishing details. Large shower area, but no soap holder or bath mat, that type of thing. Its a good budget conscious hotel for a short stay

Arlene A.
Philippines
August 14, 2013
worth it - located near public transportations
accessible, cheap price, comfortable bed
It was quiet. The hotel is a walking distance from shopping centers. It is also very accessible to public transportations

James M.
United States
June 19, 2013
The absolute worst hotel i ever stayed in
nothing redeeming, indifferent staff, unresponsive, filthy windows, bird droppings on the balcony and walls...filthy
no internet...doesn't exist, originally placed in a room with a 6 foot diameter foundation pillar in front of the bed. After discussion... option was a musky window less room or a room filthy room with smokey smell.........asked for a 04:00AM wake up call for ride to airport...no call no taxi.....pitiful

WOONGKI J.
South Korea
May 14, 2013
good price, near good mall
good price, near good mall, good internet
good price, near good mall, good internet... I will stay this hotel this year

WOONGKI J.
South Korea
May 13, 2013
good price.. good hotel
near good mall, can internet, good price
good price.. good hotel,near good mall, can internet, good price I can enjoy internet and walk distance good mall. I will revisit this hotel this year...