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Good 6.8
Based on 236 reviews

Recent customer comments

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Good



based on 236 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 4.0
  • Location 7.4
  • Room Comfort/Standard 7.2
  • Service 6.6
  • Value for Money 6.9
  • Food/Dining 5.9

Ignasious M.
Singapore
November 28, 2012
Wonderful Hotel, Great Location.
Nice Clean Rooms. Can walk to Ayala Mall (7 mins). Near Catholic Church (7 mins walk)
It is an Old Hotel but the rooms has been renovated and looks new inside. Clean room. Flexible staff with time extensions for check-out. Provided great advise on how to get around even by walking to locations.

Elizabeth G.
United States
November 14, 2012
Good location, big rooms
Good location, big rooms
This hotel was average quality in a fairly good location. It was not the cleanest, nor the quietest, but it had a big, comfortable bed, a refrigerator in the room and the staff were helpful and friendly.

norlan J.
Philippines
October 31, 2012
Nice hotel but small rooms
best room service
It was average for me.., but i really like the room service (very fast and efficient) and also the security guard (always log the taxi from going in and out of the hotel.

Lory S.
Australia
October 23, 2012
Good location room & service unsatisfactory
10minutes walk to Ayala shopping centre
Hotel staff shows unprofessional while my family dinning inside restaurant two ladies cleaning their teeth by toothpick , loud conversation , food not great the place not too impressive

david C.
United Kingdom
October 03, 2012
nice clean hotel
close to shopping and night life
nice clean hotel staff are friendly and very helpful it is close for shopping and the night life in the area is good will be staying there next time we are in cebu

Maida F.
Philippines
October 01, 2012
Not recommended
Nothing
The hotel room given to me was an old one. There were mosquitoes inside the room and the bedsheets were not even fresh. The dusty curtains gave me allergic rhinitis after a night of stay. You will notice the dust in and out of the room. Food is not easily accesible especially at night.

laiza T.
Philippines
September 18, 2012
Convenient hotel near Ayala Malls
Friendly Staff
We have a pleasant stay that is accessible to shopping center and restaurant

Jerry C.
Philippines
September 12, 2012
Very Old Hotel
Far from any store
the place is really creepy because of the old building. far from any store like convenient store. you need to ride a taxi as always because the place is far from the city and you cannot walked by because the place seems like unsafe....

Talal F.
United Kingdom
September 09, 2012
Not as described
Location is good
This hotel is fairly run down, and the rooms are not clean,mosquitos, also in the morning be prepared with an oxygen mask as you will need one, around 7.30am I smelt what smelt like fumes from an exhaust pipe of a 1950 truck, we literally woke up suffocated, went down o the receptionist whom said they would send someone to investigate, 30minutes later, still no one turned up, went down again and told him that we are seriously suffocating (literally sat in the corridor waiting) another 10minutes later no one turned up, finally after another complain the cleaner turned up (who was as miserable as a mother in law in Christmas)she said its the smoke that they pump through the vents to kill mosquito's. I couldn't believe this so decided to check out early at a loss.

Jayruby F.
Philippines
September 07, 2012
good location
near Perpetual Succor, Ayala and fuente
our stay was quite ok, the room is small but clean. the bathroom is also clean but is quite small. the good thing about the hotel is its location. since we are supposed to be closed to the hospital in case of medical emergencies, richmond hotel is just a 2-4 minutes walk to the hospital. you can also walk to ayala to shop and eat, and it park is just less ha 35 min drive. hotel is not noisy