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Good 6.8
Based on 236 reviews

Recent customer comments

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Good



based on 236 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 4.0
  • Location 7.4
  • Room Comfort/Standard 7.2
  • Service 6.6
  • Value for Money 6.9
  • Food/Dining 5.9

robert G.
Luxembourg
September 04, 2012
near to ayala mall
new friendly hotel, nice stay
really near just in front to ayala, not to far from airport but in the center of cebu, good price conditions, nice and clean room great buffet breakfast, a nice place to stay

Jerry L.
Philippines
September 01, 2012
tragic experience
none
my stay was very bad, room was filthy and small, no room basic amenities set up inside the room. when i returned to my room around 3 am, the bulb light fell and water kept on dripping all over the room. most if my things were wet and also my laptop. no managerbon duty at night. i ask for late check out but front desk was strict and unpleasant. i know how hotel works coz im a front desk supervisor in a five star hotel. the service i received was unacceptable... its a no no hotel to me considering its a 3 star hotel.

PETER J.
Australia
August 29, 2012
sevice with a smile but rooms a bit small
close to all shops and restaurants
there were no coffee making facilities but other than that we had a great stay rooms were very clean and the staff vbery helpfull

Michael R.
Philippines
August 28, 2012
Homey atmosphere
Quiet location, friendly and accomodating staff
We've stayed in this hotel twice already and we can attest to the comfort and helpfulness of the staff. We also like the location for it's quiet and clean. We look forward for another celebrations of life so that we will stay in this again and again.

Enes T.
Turkey
August 28, 2012
Good Location with good service
Location, clean, friendly
Good location. little bit old but still clean and neat. staff was friendly. room was big. good experience. can go and stay there again!

Melissa G.
Philippines
August 23, 2012
Richmond Plaza Hotel
nice staff
it was so-so. the hotel was clean though quite old. location's quite good since it's near ayala. points for having nice and helpful staff.

key K.
South Korea
August 22, 2012
big room, security, good location for all
Big room
The superior room, booked by Agoda, was really big enough, so I really enjoyed my stay even it's a bit old. (it's more like exotic to me..haha) Free wifi, good location for all by taxi, wonderful security coz near police station (u know what? police works everywhere in phil.

kenny T.
Singapore
August 20, 2012
good hotel but no so easy to get food around
hotel is clean, staff is nice .
i book this hotel and saw in the picture there is a bath tub as in deluxe, but, when i was there it did not have 1, so i ask the staff, they ungrade me to a suit room teh next day, but still no bath tub.kind of be cheated.

SNAGHYUN P.
South Korea
July 29, 2012
very close from mangosquare in cebu
very cheap
this hotel is very small and close from mangosquare that is very famous in cebu. and very cheapper but not a little bit clean however that is OK cause rocation and price is very nice

ELAINNE L.
China
July 13, 2012
Simple hotel with the Friendliest Staff
VERY helpful staff, quick to respond to requests, clean rooms, cabled tv, very accessible to ayala mall, accessible to some tourist spots via jeep
Room is big and clean. Lighting is a bit dim, though. Just a small window (and a bit high) on our room, better if they provide rooms with a view. Bfast food is limited, but price is quite affordable. So far, they are the best service staff Ive met in the Philippines. Very friendly and helpful. Keep it up. Suggestion: Please add another bedside table. Should be one for each side of the bed. As well as add more electric socket for easier charging of phones, etc.