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Sarrosa International Hotel and Residential Suites

Cabahug Street, Ayala Access Road, Kasambagan, Cebu City, Cebu, Philippines (Show on map)

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Sarrosa International Hotel and Residential Suites Cebu - Hotel Exterior Sarrosa International Hotel and Residential Suites Cebu - Board Room Sarrosa International Hotel and Residential Suites Cebu - Citidine Sarrosa International Hotel and Residential Suites Cebu - Amethyst Sarrosa International Hotel and Residential Suites Cebu - Grand Ballroom Sarrosa International Hotel and Residential Suites Cebu - Reception Sarrosa International Hotel and Residential Suites Cebu - Lobby Sarrosa International Hotel and Residential Suites Cebu - Peridot Sarrosa International Hotel and Residential Suites Cebu - Swimming pool Sarrosa International Hotel and Residential Suites Cebu - Lobby Sarrosa International Hotel and Residential Suites Cebu - Presidential Sarrosa International Hotel and Residential Suites Cebu - Sky Garden Sarrosa International Hotel and Residential Suites Cebu - Presidential Sarrosa International Hotel and Residential Suites Cebu - Gym
Hotel Area: Cebu City Number of Rooms: 235

Recent customer reviews

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Pleasant

6.6

based on
30 reviews

Value for Money
6.5
Location
6.8
Staff Performance
6.7
Hotel Condition/Cleanliness
6.5
Room Comfort/Standard
7.1
Food/Dining
6.2
Solo travelers (30)
Geonuk N. Solo travelers South Korea, May 11, 2013
^^

located in city, located in city, located in city
6.7
not to mention, i was staying out side this room. just
Geonuk N. Solo travelers South Korea, May 10, 2013
lots of ants in the room

located in city, located in city, located in city
6.7
not to mention, i was staying out side this room. just
Garry P. Solo travelers Philippines, January 21, 2013
Elegant hotel

The CR is clean, the bed is nice, and the lighting's great.
10
In three days staying at the hotel. i really enjoyed it! The room is very clean, well carpeted, the bathroom is nice, and secured place. The food is delicious as well.
Hotel Feature Tip: The hotel is accessible. When you stay during the sinulog, Sarrosa is a perfect place to stay it is near the airport and shopping mall. since sinulog days is very traffic in the city.
Anthony C. Solo travelers United States of America, April 01, 2012
average hotel
5.7
the staffs are way too friendly. if u want to come to cebu try this hotel.
Anthony C. Solo travelers United States of America, March 07, 2012
nice hotel, great location

the bathroom
6
im still staying at this hotel and so far so good.
David B. Solo travelers Australia, February 19, 2012
Nice elegant rooms

Rooms
9
Like the decor in the rooms. Very elegant with black out heavy drapes. Its quite regal for its price. The staff are very nice. all very friendly.
Hotel Feature Tip: Having a coffe downstairs in the restaurant with its high open ceiling is nice
Christy M. Solo travelers Philippines, January 17, 2012
Spacious newly remodeled room

Good price near to everything
8.3
i stayed here during sinulog and was very happy with the room. the carpet was new and plush. the bed was a queen size with a chaise lounge positioned near the window. the bathroom had nice new tile with a separate bathtub and a shower with a rainshower head. i didn't really take a taxi from the hotel, but always had a friend pick me up. it didn't seem far or out of the way from wherever we were headed. the food in the restaurant was ok. i only had one meal the chicken piccadori and it was a waste of money. they served a chicken leg with literally 4 bites of meat. i sent it back but they had no other cut and still charged me. there is only internet access in the lobby, but there is cable tv in the room with many channels. there is also a refrigerator in the room.
Yew T. Solo travelers Malaysia, September 21, 2011
comfortable and clean

good location
7
i stayed here for 19th sept to 21st sept with booking from agoda with a further extension of 2 days from 21st to 23rd sept 2011 this hotel has good location and comfortable and clean room reasonable rate as well
James C. Solo travelers United States of America, March 27, 2011
Service with a smile

Price
9.3
overall experience was as expected for the price... the service was excellent and everyday was filled with personalized attention from the staff- it helps to offer small tips. the new wing of the hotel is the best...so overall sarrosa is a friendly hotel.
Hotel Feature Tip: offer tips for personalized attention.
Richard K. Solo travelers Germany, March 22, 2011
Stay away from Sarrosa Hotel

not much positive things to tell about this hotel
3.3
Sarrosa Hotel has a significant lack of service- and customerorientation and is badly managed. First experience was that my room, which was in the old part of the building, had no toilet bowl, instead there was a big hole in the bottom of the bathroom. After i complained they gave me another room in the old building, which was grubby (therefore i recommend not to take a room in the old part of the hotel). When i complained again by the manager, she even did not apologize for giving me a room with no toilet bowl (never experienced such a mismanagement)she offered me a room in the new wing of the hotel. The room was quite o.k., but she wanted to have additional 1.700 pesos (about 30 Euro per night). In the end after negotiating i had to pay 500 pesos per day in addition. The room were not clean, there was no hairdryer in the room, no sign at the door where you can signal for cleaning the room or not to be disturbed with the consequnece, that the service personal ringed you out of bed in the morning. No safe in the room, you have to deposit your valuables in a safe at the reception desk, but you cannot deposit a laptop, because the safe is to small. WIFI is free in the lobby, the LAN in the room has to be paid. Some of the personal was friendly, other part wasn't, for me a clear managemnent problem.
Hotel Feature Tip: I would not recommend this hotel because of the significant lack of service orientation.

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Sarrosa International Hotel and Residential Suites CebuSarrosa International Hotel and Residential Suites Cebu - Hotel ExteriorSarrosa International Hotel and Residential Suites Cebu - Board RoomSarrosa International Hotel and Residential Suites Cebu - CitidineSarrosa International Hotel and Residential Suites Cebu - AmethystSarrosa International Hotel and Residential Suites Cebu - Grand BallroomSarrosa International Hotel and Residential Suites Cebu - ReceptionSarrosa International Hotel and Residential Suites Cebu - LobbySarrosa International Hotel and Residential Suites Cebu - PeridotSarrosa International Hotel and Residential Suites Cebu - Swimming poolSarrosa International Hotel and Residential Suites Cebu - LobbySarrosa International Hotel and Residential Suites Cebu - PresidentialSarrosa International Hotel and Residential Suites Cebu - Sky GardenSarrosa International Hotel and Residential Suites Cebu - PresidentialSarrosa International Hotel and Residential Suites Cebu - Gym

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