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family oriented, easy access, non-commercial, friendly staff...
Rubylen, Philippines
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Hotel Area:
Mactan Island
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Number of Rooms:
530
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Free Wi-Fi |
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the Shangri-La's Mactan Resort and Spa Cebu for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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John E.
Families with young children
Singapore,
December 09, 2011
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Overall, a great hotel with lot of smiles. Price was a bit high, but with all thats available in the hotel, would say it was value for every single dollar. Great staff, especially Daryl, who looked after all our needs.
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Gareth W.
Couples
United Kingdom,
December 05, 2011
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Perfect Hotel
Amazing service and jam-packed full of activities
10
the staff couldn't do enough for us. th breakfast buffet was amazing with each choice of fresh food you could want. there was plenty to do and plenty of choice of activities and bars.
Hotel Feature Tip:
Make sure you walk around the whole resort there are hidden gems in every corner.
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Pedro M.
Families with older children
Portugal,
December 04, 2011
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Paradise on Earth
The beach, the kindness of the staff, the gardens, the pools, the food.
10
This was our second stay at this hotel, and we have confirmed our first impression: this were the vacations of our lives!
The beach is wonderful, very well maintained. One can see many different kinds of fishes right from the shore, and the reefs start just after a few meters of white sand. In resume, a wonderful place both for swimming and snorkeling.
The staff is the nicest we ever saw, always ready to make our stay an exceptional experience by anticipating most of our needs and providing all type of support always with a smile.
The gardens and the pools are very nice, leading to an relaxing atmosphere.
Hotel Feature Tip:
Definitively the beach.
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Felicia T.
Couples
Singapore,
November 28, 2011
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beautiful hotel with nice beach
convenient and great access to sea
7.3
memorable with marine life. hotel was clean. ocean wing has direct view of ocean. main wing overlooks the pool with partial sea, nearer to amenities. there's a huge adventure club for kids and even a baby tub at poolside. very considerate. service was meticulous. popular place for koreans.
Travel tip:
forget abt the pool. just head straight to the beach
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Cheung P.
Couples
China,
November 20, 2011
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Big room
Big room and convenient location
7.7
we love the room design and it's very big.. the bed is comfortable and we can use the kitchen inside to cook the food, just like a family! the staff is nice!
Sightseeing/Attractions Tip:
walking distance to Alona Beach with many bars, restaurants and you can book the day tour for the next day at the beach (bargain the price first!)
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Dinyo T.
Couples
United States of America,
November 20, 2011
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Good Resort
nice beach , clean facility, good breakfast too
10
everything is nice except wireless internet is toooooo slow...
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Fion L.
Families with young children
Canada,
November 16, 2011
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Great resort for families
lots of activities for everyone in the family
10
we have a one-year old who celebrated his birthday while staying at the resort. the staff at the restaurants were extremely accommodating with young children. they would steam veggies for our son when we asked. the beach and pool were very clean and beautiful and they have family areas and the playroom with toys was perfect for when it's too sunny / high uv. snorkeling from the beach was excellent - lots of fish you can see just from standing in the water. we booked a garden view room but we were able to see the ocean from the balcony still. there is going to be a new aqua park for children in december, 2011. we will definitely go back to check that out.
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Nazir A.
Couples
Maldives,
November 16, 2011
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Best hotel for romantic getaway or family vacation
There's a inflatable pools for kids everywhere around the garden. Makes life easy for mum's who wants to relax and read in the garden
8.7
The hotel was fabulous. The employees are courteous. The service begins as soon as you step foot on the hotel ground and it ends once you are dropped off by the shuttle service at the airport.
Relaxing, clean and well maintained hotel. The beach is one of the best I have ever been to.
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Rosalind M.
Couples
United Kingdom,
November 13, 2011
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A taste of paradise with impeccable service
The staff at the Shangri-La were, without exception, wonderful. The food was great (have a fresh mango rather than the juice) and the snorkelling was fantastic.
9
this is a wonderful escape from reality without being too much like an "ark" just full on honeymooners. it's a large resort, but didn't feel full, even with it being at capacity when we were there. the staff are just wonderful, with ever ready and genuine smiles. the experience at the spa was also amazing - i left feeling as though i was floating (although the traditional philippine massage is not for the fain hearted - and i only went with medium pressure!). a review of this hotel wouldn't be complete without mentioning the snorkelling - it was one of the best sites i've ever been to, and you don't need to get on a boat, it's right at the beach! i did get a couple of jellyfish stings, but the lovely people at the medical centre gave me a magic cream and they went in a few hours (i react really badly to bites and stings so this was a minor miracle!). the last thing to say is that if you like dim sum, the chinese restaurant does a fabulous lunch. i really can't say enough that is good about this hotel - it really was a wonderful weekend.
Hotel Feature Tip:
Go snorkelling, eat dim sum and wear insect repellant!
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Christopher J.
Couples
United States of America,
October 27, 2011
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Great Hotel, but Brace for the Food Bill
Beautiful grounds, nice and clean rooms
9
The hotel and staff are definitely top-notch. The hotel grounds are beautiful and impeccably maintained, and the staff is uniformly friendly and helpful. I've stayed at other Mactan resorts, and although this one is far more expensive than most, its also far nicer than most.
My only complaint is the cost of food there. I understand and accept that higher food prices are to be expected at a resort, but this was beyond what I expected (and expensive even by USA standards). An additional annoyance there was that menu prices did not include the 12% VAT as most menus in the city do, which in effect made the prices even higher.
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Customer Support
Customer Reviews - Shangri-La's Mactan Resort and Spa Cebu, Cebu
- A good stay - we only stayed for 2 days and didn't venture out to the city
- All inclusive relaxing resort with attentive staff - i loved having easy access to the reef-you could snorkel rig
- Awesome hotel, attentive and friendly staff - We both enjoyed the facilities and definitely recommend it f
- beautiful beachfront hotel - i opted to upgrade at the time of booking to one of the ocea
- Beautiful resort, cozy rooms - Shangri-la Mactan is indeed a place one would like to keep c
- Best hotel ever - Not much to complain about here. The staff is excellent, the
- Break time - Its good place. But so far to Cebu city.
If u want go to Ceb
- comfortable refresh resort - Amazing place.. beautiful garden, beach and swimming pool...
- Excellant Hotel - the hotel is located only ten mins from the airport and abou
- Excellent Hotel Facililties - Excellent hotel facilities, good swimming pool and personal
- Excellent service, fantastic location - Loved the trip, kids loved playing at the pool and the beach
- Fabulous - everything you expect from a shangri-la resort - plus great
- fantastic, awesome, great family bonding - me and my 2 boys had a great time during our overnight stay.
- good hotel but won't come back - Overall a very nice hotel but a bit expensive for an ordinar
- great for family with young kids - very nice hotel. many families stayed there. we truly enjoy
- Great hotel for family with young kids - Our 3 days, 2 nights stay at Shangri-la Mactan was great. My
- Great hotel for kids - We had a wonderful stay at Shangri-La Hotel over the holiday
- Great hotel in excellent location - Beautiful hotel where it is easy to combine work and play, a
- great hotel - Hotel wise is big and relaxing
Location is very close to th
- Great location and excellent view from room. - rooms had excellent view of gardens and sea. staff at tides
- Great Location, service & all the comfort of home - Great hotel, beautiful beach, swiming pool, food and service
- Great service compared to the Imperial Palace - Great service and loved the hotel breakfast since they had g
- Great - Overall, a great hotel with lot of smiles. Price was a bit
- Happy as a clam - We arrived at the hotel hours before the official check-in t
- Hotel and Resort in One! - shangrila mactan is great place for families with young chil
- lovely hotel and service is very good - it is very comfortable and big room, with good service too.
- Lovely hotel, nice staff - The staff are very good and pleasant ,but my wife is Philipp
- Lovely well maintained hotel with great service - We spent a week with kids and my parents there and thoroughl
- My kids love it! - The stay was enjoyable since my kids love all the activities
- NICE HOTEL - Very specious area with a tropical atmosphere all over that
- Nice place for family bonding - had a great time with my kids. staff are courteous and atten
- Nice quiet rooms - I was here on business and did not have any time for the bea
- Niiiice - I've been staying in Cebu for these 6 years and a half and s
- One of my favourite hotels, I always go back to. - i am disappointed with my stay this time because the room i
- Perfect romantic getaway - Staff was so helpful polite and couldn't do enough for us. T
- Perfect - 3days in this wonderful hotel
Everythings was nice
- Relaxing place to stay.. although i expected more. - I have always wanted to stay here at the shangrila, and this
- Shangri La Mactan is a Unique Hotel on its own - I have always look forward to stay in Shangrila Mactan as it
- Shangri-La's Mactan Resort & Spa -
- Superior hotel with great pools - Great hotel, nice restaurants, best quality breakfast/food o
- the hotel is great, highly recommended - our stay is great. will visit again and invite more friends
- Very nice and clean hotel - We had a very enjoyable stay there. Even the kids enjoyed th
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