Back to hotel info

Excellent 8.7
Based on 1367 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 1367 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.1
  • Location 8.6
  • Room Comfort/Standard 9.1
  • Service 8.9
  • Value for Money 7.9
  • Food/Dining 8.4

Dennis W.
United States
March 08, 2015
Great visit to Shangri-La
Wonderful Staff, great Food, Cleanliness of facility and grounds

James C.
United Kingdom
March 06, 2015
Fantastic for children!
Staff service, Swimming pools and slides, Breakfast
Very enjoyable!

Koh K.
Singapore
March 03, 2015
Excellent hotel that I every been so far.
nice beaches, well maintain hotel, lots of facilities, well trained staff, polite and friendly.
Well my stay there was excellent and nothing can describe how much me and my wife had enjoy our stay there. Prefect place for holiday with nice beaches, choice of buffet breakfast in two different outlet. I grade this as 6 stars hotel rather then 5 stars hotel. Don't think of eating in the hotel, just take a jeepney outside the hotel. A 3mins ride and there you can have chooses of couple of Seafood restaurants that you can enjoy. Cheap and good cook to your choice. I will surely return when my next trip to Cebu. Kids can also enjoy and I believe they would love to see the fishes just on the surface of the crystal clear water beaches in Shangri-La's Mactan Resort and Spa. Love my stay and wonderful staffs with Excellent service provided from all department.

Roschelle R.
Philippines
March 02, 2015
The Best Birthday ever!
Staff- great Staff, activities, food
Overall pleased and happy with the service and the ambiance, so much to see and so much to do

Juliet S.
Philippines
March 02, 2015
Amazingly fantastic
Staff thumbs up, breakfast buffet, and EVERYTHING
Will definitely choose this hotel when I go back again

April P.
United Kingdom
February 25, 2015
Great, Beautiful, everything you need. Resort
Huge, Sea, So much to do
Great I love this place. Not much in Cebu and its al rough outside so you don't even need to leave the hotel really because it is so big. They even offer the private tour to go see whale sharks. We were a couple but I can imagine it to be a dream come true for families as something for everyone

SOO K.
South Korea
February 25, 2015
Shangri-La's beach was wonderful.
beach,garden,service.

Ynna Y.
Philippines
February 23, 2015
Marine Sanctuary
Marine Sanctuary, food, location
Great food and location. I came back because of their marine sanctuary. But, the staff was not as warm and as courteous as expected.

Mark F.
Philippines
February 23, 2015
Superb staff!
beach, staff, and restaurants
everything was great! The staff was world class and must recommend to friends!

Raymund S.
United States
February 22, 2015
Excellent resort and excellent service
Ocean view room, wonderful staff, beach,
I had a great time. Excellent service from the staff,beautiful resort setting.