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Recent customer comments

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Excellent



based on 1331 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.2
  • Location 8.6
  • Room Comfort/Standard 9.1
  • Staff Performance 8.9
  • Value for Money 7.9
  • Food/Dining 8.4

10 Rona V.
Philippines
April 27, 2013
very very awesome,, sobra kaming narelax...
the staff, the restuarants and the beach...

9.7 EMMA S.
Philippines
April 20, 2013
Relaxing and enjoyable.
A lot of activities, friendly staff, nice garden and big area.
Had enjoyed our stay and would certainly be back again...

7.7 lorna U.
Philippines
April 25, 2013
nice and relaxing
good location, near the beach,, family friendly

9.3 STUART L.
Philippines
April 15, 2013
THERE'S NOTHING LIKE SHANGRILA
SERVICE, WHITE SAND BEACH, BIG COMFORTABLE BEDS
Shangrila Mactan has always been one of my favorite hotel. Service is world class, food is great, rooms are big. Our stay was very memorable and relaxing. We'll always come back because there's nothing like it...

8.3 Ferlita C.
Philippines
April 24, 2013
It was wonderful, would love to be back again.
Kid friendly, clean, peaceful, beautiful
Its good. There was a confusion at first before I booked online, clarified few things with a Shangri La rep but was given wrong information. My stay, was superb. My daughter, me and my brother love the place so much. If money and time is no issue... I would stay few days more!

7.7 Felix R.
Canada
April 22, 2013
rlaxing after a long trip
airport shuttle, good breakfast, & friendly staff

7.7 Chi Y.
Sweden
April 18, 2013
Great Hotel
I loved the beach, swimming pool and big garden. There were also indoor facilities such as billiard table.

7.7 david S.
Australia
April 10, 2013
Luxury Resort Hotel in a prime position
Beach,restuarants, comfortable bed
We had a great stay. Check in was tedious, and involved, as I was holidaying with my wife but had inadvertently only booked for one person. I advised this, and although I'd sent an email to Agoda to amend this, the receptionist could find no record of this being passed onto them. I advised I was happy to pay for extra breakfast., as the room was the same.Although she didnt agree to this, when the final bill came, that was all er paid.Only negative for me was the volume of screaming kids around, and the lack of control their parents have over them.

7 janek M.
Sweden
April 30, 2013
Family friendly hotel
swimming pools, breakfast, close to beach

7.3 Gwyniver M.
Philippines
April 24, 2013
My kids love it!
comfort, premium, plenty of activities
The stay was enjoyable since my kids love all the activities available for them.