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Excellent 8.7
Based on 1353 reviews

Recent customer comments

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Excellent



based on 1353 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.0
  • Location 8.6
  • Room Comfort/Standard 9.1
  • Service 8.9
  • Value for Money 7.9
  • Food/Dining 8.4

Criscell U.
Philippines
June 14, 2013
Child friendly, relaxing, wifi zone
Our room was upgraded without extra charge... Nice view. Warm pool. Very relaxing. Clean and well mentained resort facilities and rooms.White sand with lots of water activities. Wifi everywhere.

patricia A.
Philippines
June 12, 2013
beautiful beach, , relaxing ambiance
beautiful beach, great food and fist class accommodations
the room accommodations were superb, with first class amenities, everything was well thought of which made our stay more than pleasant that you wouldn't even want to leave the premises. the white sand beach and clear waters were a sight to behold and the swimming pool was a joy to the kids. the well manicured gardens was relaxing. the food in the outlets were delicious and priced reasonably. the staff were all friendly, attentive and helpful.

Jerry L.
Philippines
June 07, 2013
GREAT Vacation ever!
Ambiance, super pleasant staff, nice fish sanctuary

Jonathan P.
Philippines
June 05, 2013
Great resort!
Resort is very near the airport, with great facilities and friendly staff. Beach and reef is a great plus, aside from pools and pitch and putt golf course.

Bernardo A.
Philippines
June 05, 2013
Kudos Hotel
View ,Location,Design
Awesome very comfortable and relax

Veronica P.
United States
June 04, 2013
They have the most attentive Duty Manager
they listen, deliver & meet your needs then again "YOU HAVE TO TELL THEM" about the issues or else you will be miserable & very unhappy of your stay especially the money that you just payed your stay.
It started very rough, full of disappointment until I decided to let them know to correct the problem. The Duty Manager & the housekeeping supervisor made it very special for us then. We cannot thank them enough it came out to be the most memorable vacation & 15th wedding anniversary that me & my husband had. We will definitely stay there again if we have the budget for it. Thanks Shangri-La Cebu.

marirose S.
Philippines
June 02, 2013
Great
Clean ,good service ,good beach
Great and comfortable people are friendly and nice.

Janette L.
Philippines
May 31, 2013
Nice location fit for family vacation,
Excellent service, clean room, perfect for family summer vacation

arceli G.
Philippines
May 29, 2013
very great and comforting especially the ambience
food and service
i love shangrila

RUBYLEN T.
Philippines
May 21, 2013
fantastic, awesome, great family bonding
family oriented, easy access, non-commercial, friendly staff
me and my 2 boys had a great time during our overnight stay. we had our dinner by the beach in cowrie cove bar, we find the setting romantic, waiters and the chef are very friendly and the food is really extra special. we will refer this to our friends and have them experienced an atmosphere that is so cool and relaxing.