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Formerly : Shangri-La's Mactan Resort & Spa
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Hotel Area:
Mactan Island
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Number of Rooms:
530
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Free Wi-Fi |
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the Shangri-La's Mactan Resort and Spa Cebu for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Mohammad S.
Families with older children
United States of America,
December 25, 2012
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Great Location, service & all the comfort of home
Location, ammenities, service
9
Great hotel, beautiful beach, swiming pool, food and service
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Mohammad S.
Families with older children
United States of America,
December 25, 2012
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Great Location and memories to last Forever
service, ammenities, location, beach and the swiming pool
9
Great location, food, recreation facility, beach and snorkoling with clear water and many colorful fish
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Kathryn L.
Groups
Philippines,
December 25, 2012
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Great beach, amenities and friendly staff
Great beach, restaurants and bars with superb ambiance
8.3
We are overall very satisfied with our stay. A little disappointment was even when we specified 3 adults in a bedroom, they were not able to give an extra bed when we arrived.
There was a minor incident with my mom in the beach and the nurses and staff were very helpful.
We love the beach for its variety of fish available without going too far.
Food and ambiance of all restaurants are great. Great location for family and honeymooners.
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Maricris K.
Groups
Philippines,
December 22, 2012
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Beautiful hotel with gorgeous view... Good service
I love the toilet and bath!
8.7
The only set back I had was when we had to go to the pavilion and no driver was available straight away to take us through a transport... Unfortunately, we were late in the wedding... Even few minutes matters! They didn't have somebody on standby.. We were 5, a good number, then comes 10 people, who were just going for a stroll, and they got accommodated first...even 5 star hotels do miss something, do they?
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Richard H.
Couples
Canada,
December 11, 2012
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Beautiful grounds and beach, pass on the food
7
The hotel location is great, very close to the Mactan airport - on a beautiful scenic beach. The 'refurbished' rooms are nice, but make sure you pay the relatively small extra fee for an ocean view room - the other side view of the hotel rooms is very poor, and the upgrade cost once you're there is higher (3x more for us to change upon seeing the non-ocean view room). The beach is picture perfect, however, the sand is absolutely coarse and not very comfortable to walk on. Snorkeling here was great, lots of big parrot fish and other colorful species right near the shore.
The food was not good at all, and we were sold on the "day packages" with inclusive dinner buffet and non-motorized water sports for $100/day (which is what the buffet dinner costs for 2 by itself). It's in your best interest to pay for any beach gear you want to use separately and go anywhere else for dinners, the food was really bad and changed each night - so the one (or none) thing you find that's good is gone the next night. Restaurants in the area are relatively cheap, so you can save money and eat much better by getting out of the hotel grounds and get your food somewhere else.
Staff was wonderful and friendly.
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Ty S.
Families with young children
Canada,
December 09, 2012
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Another great stay at the Shangri-La!
Service, Staff, Property, Amenities
7.7
I was scheduled to attend diving classes over the weekend at Scotty's at Shangri-La and decided to book an overnight stay so that my family could enjoy a weekend on the beach. Having stayed here before, I did not have to do any research prior to making the reservation; this place had easily exceeded my expectations in the past.
Once again, the staff at the Shangri-La left nothing to be desired. Due to my dive classes, my wife had to spend the weekend caring for our 1 year old daughter and although this can be a daunting task, the staff always went out of its way to help her, without ever being prompted.
I had an amazing first dive experience exploring the Shangri-La Marine Sanctuary and on the drive home (we're Canadians temporarily located in Cebu), we did nothing but chat about the excellent service and time we had.
The only downside about this resort are some of the unreasonable prices for food. We planned on dining at the Buko Bar by the pool area for a quick, laid back dinner and discovered the only option was a Hawaiian buffet. The options were rather limited, especially considering the bill came to over Php4000 for 2 adults with only 1 alcoholic drink on the tab. We didn't even come close to getting the value we should have out of the meal; it's not like they were serving a nice spread of seafood or expensive cuts of meat.
To summarize, in terms of service, the Shangri-La is best in class when it comes to service
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Winnie A.
Couples
Philippines,
December 09, 2012
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This hotel is truly 5 star. A bit on the expensive side. But I had a truly relaxing stay. The beach was a bit longer than in other resorts in mactan but still not made for long strolls at the beach. I would definitely come back to this hotel.
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Liwayway B.
Families with older children
Philippines,
November 28, 2012
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Majority of the staff were cordial and professional. Service was
really good.. Numerous staff stationed at the beach were very helpful and catered to our
needs.. I enjoyed our stay a lot!!
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Maria D.
Couples
Canada,
November 26, 2012
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over priced hotel for what you pay
3.7
we booked through agoda the night before and they did not receive our reservation. when you arrive there is a lot of greetings but it seems in genuine and everyone is following a playbook script. we arrived in the hotel late, shown to our room was nice gesture but not necessary. the room itself compared to north america would be would be a three star hotel .. rooms need updating and nothing home to write about. we headed to tides restaurant at 10 pm after being told it would close at 11 pm. we ordered and was rushed to have our main entree then 5 minutes later asked to clear our bill. we paid and then everyone vanished ... we went in the restaurant to get our water ...what is the point of paying the mandatory service charge. breakfast was ok and the beach area was the nicest in the area as we spent a couple of nights at plantation bay. for the money you pay it isn't really worth it. the grounds remind me of sheraton in maui. otherwise i would say it was a miss and disappointment. spend your money elsewhere.
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Fung Y.
Couples
Hong Kong,
November 19, 2012
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relexing and quality stay
Superb enviornment, superb restaurant, spacious garden
10
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Customer Support
Customer Reviews - Shangri-La's Mactan Resort and Spa Cebu, Cebu
- A good stay - we only stayed for 2 days and didn't venture out to the city
- All inclusive relaxing resort with attentive staff - i loved having easy access to the reef-you could snorkel rig
- Awesome hotel, attentive and friendly staff - We both enjoyed the facilities and definitely recommend it f
- beautiful beachfront hotel - i opted to upgrade at the time of booking to one of the ocea
- Beautiful resort, cozy rooms - Shangri-la Mactan is indeed a place one would like to keep c
- Best hotel ever - Not much to complain about here. The staff is excellent, the
- Break time - Its good place. But so far to Cebu city.
If u want go to Ceb
- comfortable refresh resort - Amazing place.. beautiful garden, beach and swimming pool...
- Excellant Hotel - the hotel is located only ten mins from the airport and abou
- Excellent Hotel Facililties - Excellent hotel facilities, good swimming pool and personal
- Excellent service, fantastic location - Loved the trip, kids loved playing at the pool and the beach
- Fabulous - everything you expect from a shangri-la resort - plus great
- fantastic, awesome, great family bonding - me and my 2 boys had a great time during our overnight stay.
- good hotel but won't come back - Overall a very nice hotel but a bit expensive for an ordinar
- great for family with young kids - very nice hotel. many families stayed there. we truly enjoy
- Great hotel for family with young kids - Our 3 days, 2 nights stay at Shangri-la Mactan was great. My
- Great hotel for kids - We had a wonderful stay at Shangri-La Hotel over the holiday
- Great hotel in excellent location - Beautiful hotel where it is easy to combine work and play, a
- great hotel - Hotel wise is big and relaxing
Location is very close to th
- Great location and excellent view from room. - rooms had excellent view of gardens and sea. staff at tides
- Great Location, service & all the comfort of home - Great hotel, beautiful beach, swiming pool, food and service
- Great service compared to the Imperial Palace - Great service and loved the hotel breakfast since they had g
- Great - Overall, a great hotel with lot of smiles. Price was a bit
- Happy as a clam - We arrived at the hotel hours before the official check-in t
- Hotel and Resort in One! - shangrila mactan is great place for families with young chil
- lovely hotel and service is very good - it is very comfortable and big room, with good service too.
- Lovely hotel, nice staff - The staff are very good and pleasant ,but my wife is Philipp
- Lovely well maintained hotel with great service - We spent a week with kids and my parents there and thoroughl
- My kids love it! - The stay was enjoyable since my kids love all the activities
- NICE HOTEL - Very specious area with a tropical atmosphere all over that
- Nice place for family bonding - had a great time with my kids. staff are courteous and atten
- Nice quiet rooms - I was here on business and did not have any time for the bea
- Niiiice - I've been staying in Cebu for these 6 years and a half and s
- One of my favourite hotels, I always go back to. - i am disappointed with my stay this time because the room i
- Perfect romantic getaway - Staff was so helpful polite and couldn't do enough for us. T
- Perfect - 3days in this wonderful hotel
Everythings was nice
- Relaxing place to stay.. although i expected more. - I have always wanted to stay here at the shangrila, and this
- Shangri La Mactan is a Unique Hotel on its own - I have always look forward to stay in Shangrila Mactan as it
- Shangri-La's Mactan Resort & Spa -
- Superior hotel with great pools - Great hotel, nice restaurants, best quality breakfast/food o
- the hotel is great, highly recommended - our stay is great. will visit again and invite more friends
- Very nice and clean hotel - We had a very enjoyable stay there. Even the kids enjoyed th
NY-AGWEB-3204
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