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Very good 7.2
Based on 754 reviews

Recent customer comments

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Very good



based on 754 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.7
  • Location 6.0
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 7.5
  • Food/Dining 6.4

Ian M.
United Kingdom
October 04, 2015
2 day stay in Cebu
Close to airport, comfortable room
I booked this hotel based on price however wished I'd paid more and stayed at better hotel. It's dated but the rooms are very nice and comfortable. Close to airport about 15 mins. The swimming pool is at the sister hotel next door which is where I had to go to use wifi. The staff made a good effort with all my requests and made my stay pleasant.

MA. A.
Philippines
September 26, 2015
In Mactan
big swimming pool, nice room, friendly staff

Jeffrey H.
United States
August 25, 2015
Good relaxation
room, service, and safety
My family and I enjoyed our stay at Sotogrande Hotel. The staff was helpful and very respectful. The place were the hotel was very secure because it was block wall all around. I feel safe letting my daughters out of the hotel when they wanted to. It was far from street vendors and little shanty stores. We had to take a cab every time we had to go sightseeing. The beach front was good for little kids to swim in and snorkling. The pool was not deep but spacious enough even if there were other people.

cheryl R.
Canada
August 22, 2015
Great Plac3
the food, pool, and views.
I was very pleased and would stay there again.

SANGHYUN L.
South Korea
August 17, 2015
good conference
good stuff good meal kind staff
location is so far, but rest of them is good

Richard A.
Philippines
August 06, 2015
Bad location,yet they charge you extra for transpo
Staff is friendly
Breakfast was decent at most, ala carte food was really bad when we ate for lunch. Transport arrangement is bad. It was an Ironman race weekend and everybody needs to go to the race venue. The supposedly free transport service (which is not in fixed time intervals) only brings you to Mactan Newtown. You need to pay extra if they'll bring you near the race venue, and they ask a different price everything freakin time! I saw the transport driver hand over some money to the hotel staff everytime, which I assume is their "commission" from our payment. I'll stay away from this hotel next time

Chad R.
Philippines
August 06, 2015
the hotel is superb!
staffs are all good, the place is cozy, its affordable too.

Wen N.
Singapore
August 05, 2015
Comfortable stay
Safety, cleanliness, staff performance
Overall, a comfortable and safe stay. Value for money.

Jose V.
Philippines
August 04, 2015
Nice rooms
Quiet and clean spacious rooms, with very comfortable beds.
We got a suite and requested for two extra beds for our group. It was very spacious even with the extra beds in place. The room was very quiet and had individual air conditioners for the two rooms. The only drawback was that the bathroom didn't have hot water as the heater was under repair. They replaced the heater the next day, but the connections were faulty so the bathroom flooded. They fixed it on the 4th day. Staff is very courteous, friendly and helpful. They respond quickly to requests. Breakfast buffet was included in the room rate. There is plenty of food, but quality is average. The hotel is located inside a gated village, and transportation going to and from the place is a bit difficult. They offer shuttle service to certain areas, but one has to wait for the shuttle to get back. In a pinch, one can walk to the main road, which is about a km away.

Selway A.
Hong Kong
July 23, 2015
Run down lodge, poorly maintained...
Location
Run down, poorly maintained. Desperately needs renovation and higher maintenance standard. Bath water was yellow at first when turned on!!! Washroom size was extremely small relatively to the size of the room.furnitures were chipped and my friend had bug bites during sleep. The only good things are relatively convenient location and courteous staff.