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Very good 7.2
Based on 769 reviews

Recent customer comments

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Very good



based on 769 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.9
  • Location 6.0
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 7.5
  • Food/Dining 6.4
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Chad R.
Philippines
August 06, 2015
the hotel is superb!
staffs are all good, the place is cozy, its affordable too.

Wen N.
Singapore
August 05, 2015
Comfortable stay
Safety, cleanliness, staff performance
Overall, a comfortable and safe stay. Value for money.

Jose V.
Philippines
August 04, 2015
Nice rooms
Quiet and clean spacious rooms, with very comfortable beds.
We got a suite and requested for two extra beds for our group. It was very spacious even with the extra beds in place. The room was very quiet and had individual air conditioners for the two rooms. The only drawback was that the bathroom didn't have hot water as the heater was under repair. They replaced the heater the next day, but the connections were faulty so the bathroom flooded. They fixed it on the 4th day. Staff is very courteous, friendly and helpful. They respond quickly to requests. Breakfast buffet was included in the room rate. There is plenty of food, but quality is average. The hotel is located inside a gated village, and transportation going to and from the place is a bit difficult. They offer shuttle service to certain areas, but one has to wait for the shuttle to get back. In a pinch, one can walk to the main road, which is about a km away.

Selway A.
Hong Kong
July 23, 2015
Run down lodge, poorly maintained...
Location
Run down, poorly maintained. Desperately needs renovation and higher maintenance standard. Bath water was yellow at first when turned on!!! Washroom size was extremely small relatively to the size of the room.furnitures were chipped and my friend had bug bites during sleep. The only good things are relatively convenient location and courteous staff.

Jennie C.
Ireland
July 17, 2015
disappointing
some staff were sweet, the room was nice
The place was empty, we waited 3 hours for the hot tub to be filled, only to find it had been flooded and no longer worked. The rooms were nice, but no atmosphere at pool or bar. As for things to do in the area, we were advised to hang out at another more fun resort, or go to the supermarket.( ??) If you're travelling for business it's fine, but if you're on vacation you'll be disappointed.

Glenn B.
Australia
June 23, 2015
An over rated hotel that is passed its hey day...
Service standards were ok.. I did show them how to cook a soft egg sunny side up...
The hotel should be rated at 3.5 at best...don't get me wrong... its clean and comfortable but its not 4 star. The hotel caters for the Korean community at large, which is a good thing and the staff try to make all clients feel comfortable and provide good service. Food is ok but not flash... there are better hotels in the area for the rate they charge.

Jemima M.
Philippines
May 30, 2015
False advertising
Food, room, attentive staff
We were disappointed on our stay mainly because our primary reason for staying is we want to go to the beach. In the description, it was mentioned that it was a "beachfront property". Ha! What a joke. Vista Mar is the beachfront property. Yeah, Sotogrande guests can access the beach, but don't claim to be a "beachfront property" if you have to go through another resort to go to the beach. And the beach, by the way, isn't that nice. The only nice thing I have to say about the resort is that the room is good except for the bathroom. The tub is slippery (no rubber mats provided), the handles on the tub is loose, and there's a yellow stain on the first flow of water from the faucet. The breakfast was good. I wouldn't recommend this hotel for people who wishes to go to the beach.

Sheila A.
Philippines
May 24, 2015
Short vacation with family
Room, staff, and food

KIANANN G.
Malaysia
May 09, 2015
Too far from spots
good beach
except you plan to stay inside the hotel to enjoy breezes and beach. Going out is too far from town.

Peter V.
Belgium
April 21, 2015
Cebu (Lapu Lapu) 5 night stay.
Comfortable, Friendly staff, Easy access.
Must say was not impressed with the Soto Grande Hotel and Resort. The REAL Hotel is actually the VISTA MAR Beach Resort. The latter one looks really nice, but has not much ambiance to it. Most to the "beach" facilities are in front of the VISTA MAR (small beach, 2 swimming pools). Construction of another tower is on the way. Did not really disturb us, except for the view. Rooms are clean. An upgrade to flat screen TV would be nice. CRT's are not really of this age any more!!! Service impeccable. Breakfast is average, but breakfast staff is really superb and VERY friendly. I rented a car, so escape was easy. Wouldn't want to spend 3 meals on premises.