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Recent customer comments

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Very good



based on 285 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.5
  • Location 7.8
  • Room Comfort/Standard 7.0
  • Service 7.2
  • Value for Money 6.9
  • Food/Dining 6.7

Maurice O.
Australia
May 21, 2015
We always stay there and feel at home
Airport pickup,friendly staff,nice breakfast
The airport service is a great relief from the chaos on arrival.The staff drivers doorman and counter and cleaning staff are all very friendly and helpful. My main issue is low quality uncomfortable spring mattresses-where if one person moves the other is bounced around and getting too close to the edge it gives way and you can roll off!!The included breakfast is very nice with good selection of Filipino and American style foods-although much the same as 2 years ago.Great location close to the airport and easy access to Cebu central malls and the port.

Graham J.
United Kingdom
May 03, 2015
OK but
Location View Airport
Ok i always feel it could do better especailly getting the WI FI fixed as everytime i go it goes DOWN with the same excuse for 3 years,about time they got a new Modem

Kairi T.
Estonia
March 26, 2015
Ok
free transfer to airport; ok breakfast
A bit dated but generally clean; found 5 cockroaches in our room

Noel J.
New Zealand
February 14, 2015
Bella Vista visit
the staff and the food
Overall it was comfortable and pleasant .I was not impressed as a couple . Been given two single beds. Also the lighting in the room was substandard. Also we asked for a room with a view

Richard P.
United Kingdom
January 16, 2015
close to airport
airport transfer good price mango shake
Great location for airport friendly staff clean room wouldn't hesitate to stay again

John A.
Philippines
December 04, 2014
Bellavista hotel is a very nice hotel
very nice, accomodating, affordable
our stay in bellavista hotel is very good that we have enjoy our stay ,

Felix G.
Philippines
December 01, 2014
Not sio good hotel
good stafff, average room, average food
I book for Bellavista but I was given a room from the other hotel which is just beside, (and have a connecting staircase). The room is just average.

Gautam K.
United States
October 26, 2014
Good hotel for catching an early flight
Close to airport, Has Airport pickup/dropoff, Will pack breakfast
I use the Bellavista Hotel whenever I have an early morning flight out of Cebu. It's close to the airport. The Staff is nice, the rooms are good and they provide a hotel drop off service. IF your flight is super early, they'll even pack you a breakfast to go.

warren S.
United States
October 19, 2014
pass on this for another
only 1 thing - pool ... workers friendly
impossible to open bathtub drain - had to report it daily and i had to tell management ' l e a v e them open" after they clean the room s - toilet hard to flush they not want to give you a. no free water to drink (do not drink water from faucet this hotel) - girl said 2 bottles free water on check-in only.. hahahh b. they only want to give you 1 shampoo and (if any) conditioner etc even if 2 people in your room on check out they detained my taxi driver for over 45 minutes saying i did not pay for my room.. declaring i paid 2 days only - i said yes, but i had also (again) paid for my room online due to better rate than they offer.... they insisted i did not pay without looking at their computers for 2 days... yes, i had paid 2 days earlier on computer and they were demanding i pay them cash .. they knew i was checking out but did not send anyone to room to check it as i was checking out - they waited until i was in taxi to say they had to check the room despite it being 12 noon - they had all morning to check it as all my things were packed and ready to leave. after demanding i return inside and demanded taxi wait and not take me to different hotel - they 'eventually' found reservation made via same website as before rooms and hallways have very old stained carpet - unknown if clean or not - but also distinct smell in their hallways/rooms of 'humid ?" carpeting.. no view from room. lied about avail rooms with large double size beds far better choice is to stay across the street - cleaner, shower, etc flawless free airport pick-up and ride to airport. bellavista did not

IDA O.
Norway
September 22, 2014
Bellavista!
Clean,Good location
Bellavista! Just okay:-).Nothing's special.