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Recent customer comments

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Very good

based on 278 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.2
  • Location 7.7
  • Room Comfort/Standard 7.0
  • Service 7.2
  • Value for Money 6.9
  • Food/Dining 6.7

Gautam K.
United States
October 26, 2014
Good hotel for catching an early flight
Close to airport, Has Airport pickup/dropoff, Will pack breakfast
I use the Bellavista Hotel whenever I have an early morning flight out of Cebu. It's close to the airport. The Staff is nice, the rooms are good and they provide a hotel drop off service. IF your flight is super early, they'll even pack you a breakfast to go.

warren S.
United States
October 19, 2014
pass on this for another
only 1 thing - pool ... workers friendly
impossible to open bathtub drain - had to report it daily and i had to tell management ' l e a v e them open" after they clean the room s - toilet hard to flush they not want to give you a. no free water to drink (do not drink water from faucet this hotel) - girl said 2 bottles free water on check-in only.. hahahh b. they only want to give you 1 shampoo and (if any) conditioner etc even if 2 people in your room on check out they detained my taxi driver for over 45 minutes saying i did not pay for my room.. declaring i paid 2 days only - i said yes, but i had also (again) paid for my room online due to better rate than they offer.... they insisted i did not pay without looking at their computers for 2 days... yes, i had paid 2 days earlier on computer and they were demanding i pay them cash .. they knew i was checking out but did not send anyone to room to check it as i was checking out - they waited until i was in taxi to say they had to check the room despite it being 12 noon - they had all morning to check it as all my things were packed and ready to leave. after demanding i return inside and demanded taxi wait and not take me to different hotel - they 'eventually' found reservation made via same website as before rooms and hallways have very old stained carpet - unknown if clean or not - but also distinct smell in their hallways/rooms of 'humid ?" carpeting.. no view from room. lied about avail rooms with large double size beds far better choice is to stay across the street - cleaner, shower, etc flawless free airport pick-up and ride to airport. bellavista did not

September 22, 2014
Clean,Good location
Bellavista! Just okay:-).Nothing's special.

Christelle M.
September 11, 2014
Value for the money
accessibility and clean bathroom
I booked two Deluxe rooms and one of the rooms bed was dusty. The aircon on the other room failed.

stephen B.
September 11, 2014
Staff location and food

Nenita K.
August 20, 2014
The Bellavista Hotel in August 2013
room dining interieur
good and satisfied

Christine F.
August 05, 2014
near to airport
near to airport
rooms a bit rundown

Dale W.
July 18, 2014
poor. never again
close to airport, close to shop, airport pick up
When we arrived at the hotel at 5am, we found that we had been given 2 single beds instead of a double. We were advised that we could be moved but only to an upgraded room and had to pay extra. I found the staff difficult to deal with and unaccomodating. We have stayed at this hotel before and enjoyed the close proximity to Mactan airport. It seems the hotel standard has dropped and now resembles a two star hotel at best. Our room was infested with cockroaches and as a result we had to throw away toiletries that had cockroaches crawling inside. Disappointed, will not stay here again.

Azam K.
June 27, 2014
Good easy travell from airport
close to airport, Casino and beach
It was good comfertable and esay excess to airport

Wong C.
May 28, 2014
Very bad
Nothing good to say.
Not very good. Hotel is very stuffy. Breakfast is bad.