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Waterfront Cebu City Hotel and Casino

Salinas Drive Lahug, Cebu City, Cebu, Philippines 6000

Very good 8.0
Based on 3189 reviews

Recent customer comments

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Very good

based on 3189 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.8
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 8.0

Simeon A.
May 17, 2012
Renovated and refurbished hotel with great service
Buffet breakfast, well equipped gym, big room size, hotel staff
I have stayed in this hotel several times in the past since it opened in the early 2000. It is the biggest in Cebu and has a casino component. It is undergoing renovation and refurbishment which I must say is turning out to be quite impressive. The lobby looks fantastic after its facelift. Gone is the stale and aged smell of the rooms. Beds afforded us a good sleep every night. Another plus is the fantastic service from the staff who always have a ready smile for you. I had an unfortunate incident of losing my wallet inside the hotel. After i imformed the front desk about it, they exerted all efforts to assist me in looking for it. Thats great service and the bonus is that they eventually found it for me. I will definitely come back here.

Czarina C.
May 17, 2012
nice hotel room, service good but inconsistent
duty free and casino
We have a wonderful stay in Cebu. Hotel was nice. Food was great. Buffet breakfast service was excellent.

Saiman A.
Brunei Darussalam
May 16, 2012
Location, Location this hotel has it all...
Though hotel is aged but still well kept and everything in room was working well. Large room with a fantastic view. Furniture need upgrading to a modern concept. I wanted a "non smoking" room was given one but as we walked in there was evident of smoking in the room as the smell was very strong.

Renato M.
May 14, 2012
beautiful hotel with great service
good hotel location and beautiful building
the hotel was super and very well situated. the service from the front desk to the room staff were very good and they are very helpful, they make you feel comfortable and at home. i will definitely recommend waterfront hotel to all my business associates and will definitely bring my clients back.

tetsuo T.
May 12, 2012
generally bad
noisy and shabby, staff works lazily
it made big noise of the rennovation. room was shabby nothing good. i changed hotel at first visit day.

Rok C.
South Korea
May 11, 2012
Great hotel with Casino
Casino and food
I spent a day there. Play some game and order room service for food. Both of them were quite nice.

dean B.
United Kingdom
May 09, 2012
Fantastic traditional hotel - very grand!
Great ambience, this hotel really feels special
This is a big hotel, very grand, really makes you feel good to stay there! 20 minute wait for check in was not a good, start, but it all got better from there. Great room, good ameneties, staff friendly and helpful throughout the hotel. The bars are a bit pricey, but normal for this kind of hotel I guess. Free shuttle to SM City and Ayala malls, although Ayala is a 20 minute stroll if you want to experience the local area. Always a wait at the front desk though - I learned to phone if I had any questions, rather than always wait in line - if they could get more staff at reception, it would be perfect!

Hong Kong
May 09, 2012
Located at the heart of Cebu city
Nice receptionist
i traveled with friend on the early of may 2012, this hotel is famous in local, driver of taxi know the location very much. therefore you would not get lost. the receptionist is quite nice and the staff are hospitality. f & b is standard buffett no surprises at all. by the way , the hotel is under improvemental construction now. maybe everyone can have some expection on it.

Youngho U.
South Korea
May 06, 2012
Good location
Breakfast meal it is good..
Good location & breakfast meals Also clean room. But swimming pool is not so luxrurious..

Lothar R.
May 05, 2012
nice hotel, spacious clean roms
spaciousness of room, cleaness
The hotel is located close to the center of Cebu, but you need a taxi to move around. The hotel's front staff re friendly, but rigid. They insisted on 1000 pesos deposit for mini bar consumptions, or else the locked the fridge or emptied it. he rooms are spacious and clean, and there was no noise disturbance from any direction. Distance to airport around 1/2 hour taxi ride.