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Recent customer comments

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Very good



based on 219 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.0
  • Location 7.3
  • Room Comfort/Standard 7.8
  • Staff Performance 7.5
  • Value for Money 7.7
  • Food/Dining 6.8

9.3 MARIA E.
Philippines
January 25, 2014
Staff are friendly and room is great
Friendly and accomodating staff, spacious and big room & accessible to city and malls
We enjoyed our stay at Big Apple Hotel and Bar. Staffs are friendly, accommodating and response immediately to our request. Room are spacious and big, with daily housekeeping. Most especially, its accessible and only minutes away from airport, shopping malls and restaurants. Will definitely recommend to my friends.

7.3 Richard K.
United Kingdom
January 26, 2014
Quite good value, but limited options
nice music bar on ground floor. basic but tasty breakfast. Close to the SM Mall
About what I expected. Room was adequate but dated. No view but location was fine for my purposes. Shaving with a razor was a problem in the bathroom as the light was too poor, so had to shave in the bedroom by the mirror. Wardrobe was a bit lacking in clothes hangers. Room was comfortable but small and i did have a problem with no towels for bathroom being left by room service. 3 days running I had to speak to reception but when I made a fuss I had no further problems. Staff were pleasant and polite. We had 1 evening meal which arrived very late and was of very poor quality. However, overall I was pleased and relaxed after my stay.

7.7 John E.
Philippines
January 04, 2014
ok
friendly hotel staff. safety deposit box. comfortable bed
it was fine. stayed for 3 days/2 nights. room was not cleaned when we got back when we specifically told the front desk that we'll be requiring housekeeping after we leave for the day.

7.3 DANNO M.
Philippines
September 27, 2015
Nice for Solo Travelers
Nice & Accommodating Staff

6.3 Norbert H.
Switzerland
December 28, 2013
In transit in Davao and still had to do shopping
Short way from the airport to the hotel, friendliness, helpfulness
I was in transit and still had to do some shopping. For this purpose, this was the ideal location (hotel) for me. Cheap, clean, friendly, helpful and conveniently located.

7 Hans N.
Germany
December 17, 2013
only possible when you have a room on third floor
close to airport..5 min...
only when you have a room on the third floor, on first and second floor it is unacceptable because of the noise from the bar/discothec. I complained the room on the second floor and they want to give me an unpgrade to the third floor...but they asked for upgrade money !!do not accept that, you have the right to have a room in a hotel where you can sleep..and that was not possible. Only after calling the manager, they accepted without additional money and gave us a room on third floor, where we could sleep. Bad point is the late berakfast. first possible at 7:00 am...that is too late for an early flight. they charged me a night before for the breakfast and when I want to give my breakfast voucher back, the girl at the front desk said: there is no money in the cashier..so I lost 500 php..but more then this they ask for 25php for the water what we consumed. I said you have the vouchers for 500 php..deduct that there and left the hotel...that is all not customer oriented...that behaviour is stupid, thnak you for that service !

6 carl B.
United Kingdom
September 30, 2013
average hotel
friendly staff , clean room ,
the hotel was ok for its price, the room was just plain and simple , be careful with the breakfast as if you have any fruit it will be old on its way to over ripe , I wont stay there again, location isn't great either .

8 carl B.
United Kingdom
October 20, 2013
nice room
room , staff
its was ok the same as the first stay a week before , just the fruit at breakfast was always old ,

2.7 Michael V.
United States of America
September 23, 2013
Not what I thought it would be
Fast room service.. Close to airport ...liked the coffee
Bathroom way to small. The beds are uncomfortable.The music could be heard in my room that was playing from the bar.I can hear a rooster crowing outside into my room.Even though I paid for a "bigger room". It was still way too small.

6.3 Chelo F.
Philippines
September 01, 2013
It was a comfortable stay.
Room has a large space except the standard room good for one person. Hotel staffs are so attentive. They have a good service.
The room is quite spacious but the CR is lack of maintenance. The shower needs to be repair. Overall stay anyway is good. I'm comfortable with my stay. The area is accessible in restaurants.