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Recent customer comments

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All reviews (376)

Business travelers (69)

Couples (117)

Solo travelers (117)

Families with young children (29)

Families with older children (25)

Groups (19)

Very good
7.8
based on 376 reviews
Hotel Condition/Cleanliness
7.9
Facilities
6.3
Location
8.4
Room Comfort/Standard
7.9
Staff Performance
7.8
Value for Money
7.6
Food/Dining
7.0

7.3 SOPHIAN J.
Singapore
August 30, 2015
Nice hotel
It's convenient to go to the shopping district, the room rates were affordable and lastly staff were very hospitable.
Everything was great except for the air condition inside the room. It was absolutely to hot even when the air con was on full blast. Breakfast should have more freshly baked waffles instead of hard and soggy waffles.

8.3 JOSE B.
Philippines
August 28, 2015
Customer care and assistance at its best
Reasonable rate; good location; good service
Great

9 Marita M.
Philippines
August 06, 2015
good value for money
service, food, location

8 Barry Z.
United States of America
August 15, 2015
Sketchy Internet
nice staff, located across from people's park and near Gaisano, room has warm feeling
I've stayed at casa letitia several times the past few weeks.. I go back mainly for the location- I like the feel of being next to peoples park. But the hotel leaves a lot to be desired- the internet is not reliable- this is a longstanding problem that apparently the hotel owner doesn't decide to fix properly. Also, the hotel has been noisy from hammering (for 2 weeks) while putting in a bell system. And you cannot always count on a hot shower. The breakfast buffet is good, and the staff are all nice... The air quality in the room is not always great- maybe because this is an older hotel... You may also see some small cockroaches here and there- no big deal... The view of peoples park from the higher rooms facing the park is nice at night the way the park is lit up.

8 Francie S.
Australia
July 25, 2015
Quiet hotel across people's park
Location, value for money and wonderful staff
Pleased with the location, it's across the park, walking distance to bankerohan and it's quiet. There are lots of restaurants surrounding, money changer is couple of doors away. The staff are wonderful and enjoyed their breakfast.

7.7 julie B.
Philippines
June 22, 2015
Clean and Comfy Hotel
good food, clean room, nice staff
I like the room. It is clean and the towels are nee. Food is reasonable and taste good. I will be back in this hotel.

7.7 Predelma T.
Philippines
June 07, 2015
good
accomodating staff, good food and good location
Comfortable

9 Francisco R.
Philippines
June 03, 2015
Great location reasonable price
Location price room size
Comfortable and convenient. The hotel itself is old but the rooms are fairly new. Some nice restaurants nearby.

5.3 Anacleta G.
United Kingdom
May 29, 2015
Ok for overnight sleep only
Small rooms, clean that's all
Ok but the take out breakfast is bad I do not think I can recommend this hotel to my friends

10 Marita M.
Philippines
May 20, 2015
Great location, staff and food
friendly and helpful staff, good hotel restaurant, location
Staff was very helpful and friendly. An older member of our party needed medicine for his diabetes and the staff volunteered to go out and buy it for him. The beds were very comfortable and the rooms were very clean. The location is great. The hotel is in the downtown area, and its right beside Tsuru, which is a really great Japanese restaurant.