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Very good 7.5
Based on 254 reviews

Recent customer comments

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Very good

based on 254 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.2
  • Location 7.7
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for Money 7.4
  • Food/Dining 7.2

May 21, 2013
location, staff, food

gerard B.
May 19, 2013
As Hotel ok, but surrounding is poor
1) location for airport - 2) comfort in room - 3) clean
I booked on recommendation of the Hotel guide : 5 minutes from airport ( but is 20 minutes without traffic but anyhow convenient enough) and very close to mall , but also this is "much more far " as expected. But as Hotel it is ok, however as I like to go around a bit to relax after busy day , I will not book for a second time again

Gregory H.
United States
May 17, 2013
Fantastic staff and food
outstanding staff great pool excellent food
I have to applaud the Grand's Staff highly. I had a medical emergency that rendered me semi-disabled. The quick thinking and selfless acts of several of the staff may have helped save my life.

glo L.
May 15, 2013
Nice place to stay
large room, friendly staff, good food

rose O.
May 11, 2013
Excellent yet affordable

rose O.
May 05, 2013
Relaxed and comfortable
great buffet breakfast, fast room service, warm staff

Witold C.
United Kingdom
April 29, 2013
A somewhat "dated" casino hotel
Location, putting it close to the airport and SM Lanang Mall, and wifi access
This is a hotel which has clearly been overtaken by new arrivals on the local scene. The hotel is dated and frayed at the edges. The interior requires renovation and upgrading to keep it in touch. Rooms are of adequate size, the bathroom a bit old but everything works. There is a casino on the lower floor, if that interests you. F&B outlets are similarly of limited range and quality and the staff are frankly just going through the motions. Not my favourite hotel in the city, but not a disaster either

Flora B.
April 26, 2013
hotel was convenient to airport / public tranpo
clean and big rooms.

Louis F.
April 24, 2013
Awesome experience. I will recommend it to my frie
Nice pool, good service, friendly and hospitable staff.
Comfortable stay. Nice place to unwind from hectic schedule. Close to shopping center

emma F.
United States
April 19, 2013
im happy ,satisfied
large room ,clean ,food excellent
im happy with room and food but the massge or spa people are not thing they need to improved. i called for ten pm appointment and after 10;15PM NO BODY SHOWED UP i called again and they say its coming but the person came at 15 min. before 11pm and im frustrated waiting .