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2015
Excellent 8.4
Based on 2037 reviews

Recent customer comments

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Excellent



based on 2037 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for Money 8.1
  • Food/Dining 8.2

Ma F.
Philippines
November 04, 2013
Best hotel i've stayed at so far
Big room, location, very good customer service
This hotel is the best hotel i have stayed in so far. The amenities and facilities are pretty much standard for 4 and 5 star hotels. What made the difference here is the courtesy and helpfulness of the employees. This is where the big hotels will get an edge over the other. Since we already have an expectation of what facilities and amenities 4 and 5 star hotels provide, the service provided by the employees spell all the difference in making one's stay satisfactory and excellent. From the time I checked in, I was greeted by nice and friendly staff. When the staff overheard my conversation with my Uncle about my birthday plans, upon hearing that my birthday was the next day, this front desk staff checked and then informed me that they will upgrade my room and gave me a spa discount voucher. To my surprise, the morning after, I get a knock on my door to find one of their employees with a cake for my birthday. It really started my day on a very nice note. The airconditioning in the room was just right. Cool but not cold. The sheets and linens used were very clean. When I needed to sew the handle of my bag, within 5 minutes of my request, their employee delivered the sewing kits to my room. The employees at the lobby were also observant and quick to offer help in carrying the shopping bags I brought back on both nights of my stay. It was a very relaxing and stress free holiday. Moreover, the hotel was located very near Ateneo De Davao, where there were several ATM machines, just in case you need to get cash, and a convenience store (similar to 7-11)... I just forget the name of the store. Right across the hotel is a shopping complex where you can buy so many things and haggle for a discount. Transportation was easy, there were many jeepneys passing through and it was very easy to get a taxi too. I will definitely stay at this hotel again next time I travel to Davao!

WARREN P.
United States
November 04, 2013
home sweet home......beautiful
romance/honeymoon hotel, fast and high speed internet, friendly staff. ...
every time i stayed at the marco polo hotel....it feels like i don't want to leave..perfect hotel i have nothing to ask...i will always love to stay here all over again.

Jolina G.
Philippines
November 04, 2013
Very comfortable
clean, friendly staff & value for money
It was good. Very comfortable. I got what i wanted in a hotel.

Paul S.
United States
October 31, 2013
Classy hotel to enjoy
Friendly staff,classy hotel,great location
Had a great stay there. VERY NICE hotel with first class amenities

akira M.
Japan
October 29, 2013
A nice hotel, but.................
A nice room
Noises from the streets around this hotel were so bad........ hard to sleep !!!

israelito T.
Philippines
October 24, 2013
good nice place
clean, good food, accomodating staff
There was no available room upon check in but the problem was easily fixed. the breakfast buffet has a lot of choices.

Gerwin R.
Philippines
October 22, 2013
Best hotel to stay when in Davao
Well-maintained, food, pool
Perfect breakfast buffet, lap pool, poolside dining

Maria S.
United States
October 22, 2013
my home away from home
large ,clean room, friendly staff, great breakfast
I have stayed in this hotel mant times everytime I'm in town, I make it a point it book here if I have to or if I get a chance.This hotel has always felt like home for some reason. Over the years, I must say, they have maintained the cleanliness of the place and one of the best things of this hotel is their superb buffet breakfast. Will definitely stay again when I'm in town!

COCK S.
Philippines
October 19, 2013
good
food, parking, spa
i love the spa room. i love it there. so relaxing and its like one single room in the hotel. the steam bath was great. the scrubs, massage and facials too are highly recommended

James O.
Philippines
October 13, 2013
Comfortable
Good location, clean rooms & friendly staff
Comfortable hotel with good location, clean rooms & friendly staff