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Recent customer comments

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Very good



based on 671 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.4
  • Location 7.7
  • Room Comfort/Standard 7.7
  • Staff Performance 7.6
  • Value for Money 8.2
  • Food/Dining 5.8

Gloria P.
Philippines
January 27, 2014
Not what I expected from a hotel.
Good for a place to sleep for the price you paid.
No complimentary bottled water, no exhaust fan in the toilet, no flat sheet bed cover,only the blanket. There were only two hangers in the closet, no complimentary toothbrush,toothpaste and shampoo in the bathroom upon arrival, you need to request things everytime you need one. When I asked why there was no shampoo the next day, the receptionist said they only issue bath soap. No bedside table and lamp.Bath towels are turning grey not white with unpleasant smell, not fresh smell.Hope they will improve their services since the building is new.Oh I forgot to mention there was no elevator.Also no free breakfast and you have to eat at a restaurant outside the hotel but within the building.

EDLIN A.
Philippines
January 26, 2014
its okay, no frills
location, location and location
it was okay, i arrived in the evening, from the airport i went straight to sm lanang. when i reached the hotel, i got room 313 and to my dismay - there were no elevators. thought of it as an opportunity to exercise instead. while taking a shower, the water went off, i called the front desk and somebody came to check it.... but the water never returned... so he asked me if its alright to finish taking a bath in room 319, the linen room.... do i have a choice? than going out with soap suds in my head.

Michele A.
Philippines
January 11, 2014
Value for money
Clean, affordable and quiet

Mariano P.
Philippines
January 03, 2014
no comment
no comment

Jonathan B.
Philippines
January 01, 2014
Great stay, will come back
Affordable, Comfortable, Pleasant
Will come back to this hotel given a chance! This hotel is near the Gaisano mall.

Caz I.
United States
December 29, 2013
Super nice staff
Clean and new

Caz I.
United States
December 26, 2013
Nice staff wifi
Has wifi and ac

Paul S.
United States
December 25, 2013
NICE HOTEL WITH FRIENDLY STAFF
Location close to mall...staff were very friendly and attentive and rooms were clean
Had a good stay at hotel. Staff were always helpful and breakfast was good. Gaisano Mall is an easy 10 minute walk away.

Ali A.
Philippines
December 24, 2013
basic room for would be travellers
clean room, cheap price, accesible to shopping mall
room was good and clean.recommended for backpackers.

Hans N.
Germany
December 20, 2013
clean comfortable room and close to shopping Mall
comfortable bed, clean rooms, friendly staff
we had first the doubble bed room with AC, hot shower, TV and after that the Zen suites... both are good value for money. Zen Sute has a large room and additionally a fridge other is the same, so who do not need a fridge and want to save money take matremonial(doubble bed). Breakfast you can pay by yourself as you do not get a dscount. You eat at neighbour restaurant you get good breakfast for 150php