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2015
Very good 7.7
Based on 565 reviews

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Very good



based on 565 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.9
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 6.9
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Uzzielyn D. from Philippines
Families with young children
Stayed one night in July 2016
train your receptionists what CS is
just surprised why breakfast is not included. but the place is nice and cozy. one awful experience though with their receptionists. hope they will train them what a good customer service means
Reviewed August 04, 2016

Harendran S. from Singapore
Business travelers
Stayed 2 nights in June 2016
Nice Hotel
Nice Hotel with friendly staff
Reviewed August 03, 2016

ruskin M. from Canada
Couples
Stayed one night in July 2016
Money-grabbing tactics
Get this: if you want a second room key (which is a card), you need to put down a 200 peso deposit, in case you don't return the second card. But they issue a white paper receipt, which you ALSO need to return to claim your 200 peso deposit. Give me a break!!!! So, if you return the key, which is what the deposit is for, but lose the receipt, which is worthless, you lose your deposit. This is wrong on so many levels. First of all, the keys are essentially disposable and no American hotel would ever charge you a deposit for a second key, they'd just give you as many keys as you need, and if you lose one, so what? Plus, to have a system so the receipt is required to claim your stupid deposit on a valueless key, is obviously set up to double their chances of keeping the deposit. In other words, it's an unethical money grab. I suggest everybody who stays there refuse to pay the deposit and demand to speak to the manager to voice their complaints.
Reviewed July 26, 2016

Marcus C. from New Zealand
Solo travelers
Stayed one night in September 2015
Close to town, pool is an oversized bath
Old and rundown, needs a make over, comfortable bed, good bathroom, clean towels, but overpriced for what you get. No breakfast included, food average.staff ok, pool was a big letdown. And gym was a pile of old rusty machines that don't work...a joke
Reviewed July 23, 2016

archie A. from Philippines
Couples
Stayed 2 nights in July 2016
Vacation
See you next year pinnacle
Reviewed July 21, 2016

CHEE P. from Singapore
Business travelers
Stayed one night in July 2016
I will be back to stay in this hotel again as this hotel was in a good location
Next to the hotel there is a restaurant selling chicken bbq was very delicious
Reviewed July 17, 2016

Arvin F. from Philippines
Families with young children
Stayed one night in July 2016
Dress honorably or else u will be called the last
Everything was fine about this hotel but you need to dress like an honorable person to be noticed by their staff. We were in line waiting to be called to check in but they called the guy who came after us because that guy is wearing a barong dress unlike us who only wears jeans and shirts.
Reviewed July 06, 2016

Ariane N. from Philippines
Couples
Stayed one night in March 2016
Good location
Close to shopping malls. Very good buffet breakfast.
Reviewed July 05, 2016

Inocencia M. from Canada
Families with older children
Stayed 2 nights in June 2016
awesome
Continue your excellent service
Reviewed July 01, 2016

edsel G. from Philippines
Business travelers
Stayed 2 nights in June 2016
room conditiom
Improve lighting for business paper works. Provide bidet at the cr. Recheck hot and cold shower condition
Reviewed June 26, 2016