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Waterfront Insular Hotel, Davao

Waterfront Insular Hotel, Davao
Rating:

Number of rooms: 159

Location: Davao City

Address: Km. 7 Lanang Davao City 8000, Davao , Philippines

Customer Reviews

My stay at the Waterfront Guest Rating: 7.3

allan C.

United States

Family with young children

Date of Stay: 25 Jun 2009

 Value for Money: 10/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 4/10
 Food/Dining: 6/10

bayside pool facing the gulf of davao

food no safe deposit in each room clog bathroom was not fixed till departure

Nice place to stay with professional staff

Hotel Insular Guest Rating: 8.7

roger M.

United States

Solo Traveler

Date of Stay: 25 May 2009

 Value for Money: 10/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 10/10

The hotel mangement and workers were very helpful to me there than one as he know i not know peaso yet so tell me lie on how tip him it was front help to take bags to room but all others were very kind to me and honest

Rooms were nice could use update on beds but all and all very nice i ask for pool veiew but not get but was not told would get either s it was as told

Rooms and hotel very nice and all the help treat me very good plus very helpful to me as when ask for anytghing it was done very on time and with pleasure frm all the employmees also it was nice see that the motel have students so to train them for future employment also the cocanut trees were very nice t watch them climb each day and they gave me taste of fresh juice so all were very good to me as i there i like to say thanks to all at waterfront insular motel and that is were i stay next time i viste philippines as i plan to g back asap

Sightseeing/Attractions Tip : The boat ride to pearl farm island is very nice fr a day to see and dine and swim

Totally Not Adequate Guest Rating: 2

louis R.

United States

Business Traveler

Date of Stay: 21 May 2009

 Value for Money: 2/10
 Location: 2/10
 Staff Performance: 2/10
 Hotel Condition/Cleanliness: 2/10
 Room Comfort/Standard: 2/10
 Food/Dining: 2/10

It is difficult to identify good points with this hotel. My last stay was over 10 years ago and I remember it being a pleasant place to spend a couple of nights

The hotel identifies itself as having 3 restaurants, but during my stay I learned that the nightly buffet restaurant is closed during the week. ASo your only alternative is to eat a limited meal at the bar or go to their fine dining restaurant which is on an abandoned boat anchored away from the hotel. I understand the reason the boat is abandoned. The food menu was limited to about 5 main items and I really felt while dining that I was on an abandoned boat. At the dinner hour I was the only guest. The rooms are in need of repair and the staff is marginal in service. I tried to change some local currency to smaller bills only to be told the cashier had limited funds so they could not make change for me, which left me with alrge bills for the taxis driver who ended up not having change. What a mess...

Overall I would give the Waterfront Davao a rating of 2 stars at the most. I have stayed at their sister hotel, Waterfront Cebu, which is an excellent hotel with an upscale decor. This hotel is lacking in all areas to include, rooms, restaurants, food quality, customer services, and gym facilities. Unless everything else is booked in town and you must travel to davao, I would recommend staying in Manila, Cebu or Boracay.

Travel tip : Nothing

Davao's Best Seaside Hotel... Still Guest Rating: 9.3

armando J.

Philippines

Solo Traveler

Date of Stay: 13 May 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

Proximity to airport, downtown areas and Samal Island across the channel; peace and quiet; greenery and nature setting; exquisite in-house restaurants and bars

Infrastructure showing signs of aging; air-conditioning system antiquated and loud; nice beachfront but beach decommissioned?

Davao's best seaside hotel basks in Southern Mindanao's fair, typhoon-free weather, replete with greenery and nature and all the peace and quiet travelers need at the end of the day. It is close to the international airport, the business shopping and entertainment enclaves downtown, as well as pristine Samal Island just across the channel. If you want to stay put, there are a number of exquisite in-house restaurants and bars, so you don't need to get in a cab to wine and dine. Its far-from-new infrastructure is showing some signs of aging, however. The air-conditioning system is antiquated and loud. It has a nice beachfront but beach has long been decommissioned and no longer recommended for wading and swimming in, but then again Samal Island is just minutes away...

Sightseeing/Attractions Tip : Samal Island only minutes across the channel, Pirata Bar by the jetty

Various Questions and Services, great location! Guest Rating: 6.3

gregory K.

United States

Business Traveler

Date of Stay: 12 May 2009

 Value for Money: 2/10
 Location: 10/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 4/10

Location, Location, Location,

Swimming pool water too warm, food & beverage weak service, and presentation, costs too high for drinks..

Great location in Davao, view of Samal, and Pearl Farm Resort, walks on the beach, security a premium at this property, but food and drink presentation, internet technology, sub standard and overall service needs review. Never saw or meet leadership, GM or such, property needs work...Be careful..

davao at its best Guest Rating: 10

paul P.

United Kingdom

Other

Date of Stay: 16 Apr 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

the hotel was clean and the grounds were just beautiful set right on the water with palm trees and black sand beach. A really first class swimming pool , the dining room was first class with great service .

I could not fault anything with this ideal holiday destination

The waterfront is exactly that a beautiful resort right on the water , sit by the pool and watch the ships go by or watch men climb the palm trees every day harvesting a local viniger. This hotel is a little old but it has been kept in areally good state. The staff are first rate and very friendly especially a lady in charge of breakfasts called gigi . Set well back from the busy road amongst huge grounds you wont be disappointed we cant wait to go back

Sightseeing/Attractions Tip : travel by boat to paradise beach set on sambel island low cost beautiful sunsets

stay at waterfront Guest Rating: 7.3

roger C.

United States

Couple

Date of Stay: 09 Apr 2009

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

great location/beautiful grounds/great staff

needs updating in rooms

all in all had a great stay with very friendly staff. the rooms were in need of updating as furniture was old and could use new comfortors for beds

Sightseeing/Attractions Tip : peoples park and alligator park

My recent visit to the Insular Waterfront Hotel Guest Rating: 9.7

rosalyn C.

United States of America

Couple

Date of Stay: 16 Nov 2008

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 8/10
 Food/Dining: 10/10

The grounds are spectacular. The staff is the best, very friendly. Great food.

When they have outdoor weddings on the grounds you hear all the music from every room whether you like the music or not.

I have stayed at several other hotels in Davao and will now only patron this hotel. The staff is the best in the city. THe food is excellant. The service is to be commended. The hotel offers a secure private atmosphere and the staff and hotel will work with the client to provide every need wanted. Room service is provided 24hrs a day. So is laundry service. Several different restaurants to choose from and service like no other in the city. From the Insular you can enjoy Island Hopping or relaxing at the Pirate Bar. Then enjoy live music in the Vinta Bar.

Hotel Feature Tip : The pirate bar for dinner with friends.

Waterfront Insular Hotel - Davao Guest Rating: 6

warwick B.

South Africa

Couple

Date of Stay: 09 Nov 2008

 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

Near Airport, Not bad beach & food

Had problems with toilet blocking and aircons did not work properly. Far from Town & any other sightseeing

Not bad value for money, for Davao. Rooms were OK but aircons did not work well at all and toilet in one bathroom kept blocking. Food was good and service just so so. Had to get the hotel staff to trim a big tree blocking the view of the ocean from our suite. Hotel is near airport but too far from town and or other sightseeing places which are mainly on the other side of Davao.

Waterfront Insular 2nd visit Guest Rating: 6

warwick B.

South Africa

Couple

Date of Stay: 09 Nov 2008

 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

Near Airport, on beach,

too far from town and sightseeing places. Aircon did not work well

Rooms were nice and comfortable except for blocking toilet in one room. Hotel is not being maintained properly and badly in need and refurbishing. Had to get staff to cut down major part of trees blocking our view of ocean from our suite. Aircons in room not working well. Food was OK but staff performance not great.

Stay in Insular Hotel in Davao City Guest Rating: 6

jomelyn J.

Philippines

Couple

Date of Stay: 24 May 2008

 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

Good hotel, friendly filipino staff, derictly on the beach. Room are clean.

Rooms are far from reception, more on expensive price, food are no so good its good only for filipino taste but fot foreigner not so good.

Good hotel, friendly filipino staff, derictly on the beach. Room are clean. Close to the airport.Rooms are far from reception, more on expensive price, food are no so good its good only for filipino taste but fot foreigner not so good.

Waterfront Insular Hotel - Davao Philippines Guest Rating: 8.3

randyl K.

United States of America

Couple

Date of Stay: 27 Apr 2008

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10
The restaurant does a fresh home made pizza that is great! The staff are warm and quite friendly. The pool is great - definitely deep enough as it provides ample depth that you won't hit bottom if you try a little diving !

Guest Rating: 10

rob H.

Netherlands

Couple

Date of Stay: 02 Mar 2008

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

WaterFront Insular Hotel Guest Rating: 5.3

bella P.

Afghanistan

Couple

Date of Stay: 22 Feb 2008

 Value for Money: 4/10
 Location: 8/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 4/10
 Room Comfort/Standard: 4/10
 Food/Dining: 6/10
They need to renovate.They rooms are still Marcos era.

My time at the Waterfront Insular in Davao Guest Rating: 6

volker K.

Germany

Couple

Date of Stay: 20 Dec 2007

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 4/10
 Food/Dining: 6/10
I was extremly disappointed with the buisness office. They are not honest and charged too much time and in addition a payment of 50 PHP per page for printing. For my 9 page printing it would be cheaper to take a taxi into the city and do it in an Internet cafe! I felt like I was cheated.

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