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Very good 7.9
Based on 1175 reviews

Recent customer comments

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Very good



based on 1175 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.5
  • Location 8.0
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 7.7

Robert S.
Australia
May 31, 2016
Water front Insular chefs are useless people
The hot food, is always cold. Breakfast chefs every day, specialized in letting hot food go cold. They never close the covers on the food warmers, and no matter how much one complains, they simply do not understand that hot food should not be cold. Otherwise, this place is really good. I would never return to the Insular, only because of their useless and ignorant chefs and cooks.

David M.
United States
May 30, 2016
Excellent
Overall excellent. Employees beach front needed to be clean but otherwise beautiful place. Friendly, clean rooms, well kept property. Would highly recommend to anyone.

stephen H.
Australia
May 28, 2016
great stay
love this hotel friendly helpful staff, lovely well maintained gardens and pool

Rowena E.
Philippines
May 23, 2016
Birthday celebration
I enjoyed my stay

Dietmar O.
Germany
May 22, 2016
nice hotel in excellent location
we will be back

Mark S.
United States
May 22, 2016
Terrible experience
The pool was very dirty. The food and beverages were way overpriced. I requested a print out if my itinerary, they printed it then they charged me $1.00 American dollar per sheet which is totally unacceptable. The 10% mandatory service charge for everything they touched was a total rip off. I will not return to Waterfront hotel. The pictures on line did not represent the hotel in it's dilapidated condition.

Larisa L.
Philippines
May 19, 2016
Relaxing hotel conducive for work.
Good breakfast.

Maria Y.
Philippines
May 18, 2016
Excellent staff
Stayed here 15 years ago, they still offer excellent service. We did have a little hiccup with the AC, but was rectified immediately.

Daniel C.
United States
May 16, 2016
Nice, clean, comfortable, safe
The staff was great and the service was also excellent. Good breakfast buffet and child friendly.

kevin W.
United Kingdom
May 03, 2016
Nice hotel
Great big Room's, very comfortable beds, Large balcony s Nice gardens and pools, great food