Back to hotel info

Recent customer comments

Filter by traveler type
Excellent



based on 1047 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.6
  • Location 9.5
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 7.9
  • Food/Dining 7.7
Sort by

Edward K.
Singapore
March 29, 2015
Spacious, well located
Space, location, well equipped gym
Stay was good. Checkout was rather slow. Room was clean. Only one dining option that I know of. Well located. Not easy to get a cab.

Rosanna B.
United States
March 23, 2015
great location
location, location, location
Will stay here again when staying in Manila with friends. The 2 bedroom suite was perfect for 4 of us, 9luggases and 2 boxes. Didn't feel crowded at all.

Wuei C.
Brunei Darussalam
March 19, 2015
GREAT HOTEL
LOCATION, GOOD SERVICE, SHOPPING
It was overall a great hotel . You have everything here, connected to a mall and very good service staff

Poh L.
Malaysia
March 17, 2015
Good location, staffs are friendly
Good location, friendly staffs and nice breakfast
Good location, friendly staffs and nice breakfast.

cecilia S.
United States
March 15, 2015
excellent hotel…
comfort location safety
Always love ❤ staying at ascott. Location great… lots of good restaurant 🍴 around. Convenient.. Especially having washer and dryer in the room… I feel safe. Clean… ..and friendly staff…

juma A.
Bahrain
March 14, 2015
Excellent location nice apartment
Location shopping and fully equped kitchen and washing machen
Nice location I can chook my own food and clean my colths

Phoebe D.
Philippines
March 12, 2015
Weekend Staycation
Location, Spacious room & wifi
Lovely and fun! Would choose again if in the area.

Jose C.
Philippines
March 10, 2015
Aging hotel, maintenance poor
Location
Broken water faucet, dirty carpets, smell not so good

Janette B.
Philippines
March 07, 2015
Superb accommodation
Location cleanliness and staff performance
Very comfy and looking forward to stay again

Gary K.
Australia
March 06, 2015
Excellent hotel stay
Standard, Location, Comfort
Overall this hotel is of an excellent standard. From the moment of arrival to departure the staff provided good quality service. Notably Kayla at front reception was a stand out upgrading my room and offering my extended late check out due to a late night flight the day of my departure. Bedding, room standard, spaciousness, comfort and cleanliness all impeccable. Only draw back I would say is the breakfast that I included in my room rate. It offered limited choices, some items offered dried out such as the bacon and I would suggest to management that they look at revamping layout for guests as other 5 star breakfasts do make them look in this category of dining much more second rate. Other than this aspect I really couldn't fault the place and can highly recommend to travellers seeking a pleasant stay experience.