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Excellent 8.5
Based on 1039 reviews

Recent customer comments

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based on 1039 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.5
  • Location 9.5
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 7.9
  • Food/Dining 7.7

Phoebe D.
March 12, 2015
Weekend Staycation
Location, Spacious room & wifi
Lovely and fun! Would choose again if in the area.

Jose C.
March 10, 2015
Aging hotel, maintenance poor
Broken water faucet, dirty carpets, smell not so good

Janette B.
March 07, 2015
Superb accommodation
Location cleanliness and staff performance
Very comfy and looking forward to stay again

Gary K.
March 06, 2015
Excellent hotel stay
Standard, Location, Comfort
Overall this hotel is of an excellent standard. From the moment of arrival to departure the staff provided good quality service. Notably Kayla at front reception was a stand out upgrading my room and offering my extended late check out due to a late night flight the day of my departure. Bedding, room standard, spaciousness, comfort and cleanliness all impeccable. Only draw back I would say is the breakfast that I included in my room rate. It offered limited choices, some items offered dried out such as the bacon and I would suggest to management that they look at revamping layout for guests as other 5 star breakfasts do make them look in this category of dining much more second rate. Other than this aspect I really couldn't fault the place and can highly recommend to travellers seeking a pleasant stay experience.

Ferdinand S.
March 02, 2015
Location and Comfort
Location, Comfort and Big Room

Jonathan C.
Brunei Darussalam
March 02, 2015
Decent and affordable hotel
Location, Room, Price
It was a good stay with decent room and service.

Jumaan A.
Saudi Arabia
March 01, 2015
Location Cleanliness
Excellent hotel, but: 1- Slow check-in process, it took them 1 hour and another hour to get my luggage to my apt. 2- Unpleasant cooking smell comes in every very early morning hours to my kitchen from up stair apt accompanied with noisily party. 3- During my check-in, I requested late check-out but 5 days later on the due date they informed me, my request is rejected (they ruined my last day schedule).

Akinsola J.
February 28, 2015
Ascott at the heart of Makati
The location, the large rooms and the excellent staff.
It was great. We had a spacious, comfortable room, we were located right in the middle of both the Greenbelt and Glorietta malls, and the staff was gracious and helpful. Overall, a great stay.

satja C.
February 21, 2015
Ascott Makati
Location, clean rooms and amenities
Good as usual, but feel that breakfast bar has really dropped in last year...less and less, especially salad bar, very low quality!

February 20, 2015
Doing Business and Comfortable Stay in Makati
Proximity to Malls and Makati Business Center, Accessibility to Public Transport and Comfort of Stay
It was a very good one. Slept well... got the chance to have an overnight bonding with my best friends as we stayed in the two bedroom suite of the Hotel.