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Excellent 8.5
Based on 1039 reviews

Recent customer comments

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based on 1039 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.5
  • Location 9.5
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 7.9
  • Food/Dining 7.7

Zamir M.
May 11, 2016
Excellent location with value for money
I hv been staying at this hotel always everytime go for business meeting and staffs are very polite and helpful. Great location of this hotel and value for money.

Doug F.
May 08, 2016
Incapable of providing a wake up call!
For the 3rd time they did not provide the wake up call. As a business travel your time is money. This is the last time I intend to stay at the Ascott!

Katrina J.
May 08, 2016
Excellent Customer Service
with our 2days stay.. i saw how the f&bstaff at their cafe provide exvellent service to their guests. they remember guest's name and their preferred drink.

kalfan A.
United Arab Emirates
May 01, 2016

Gavin B.
April 27, 2016
Great Hotel
This is a great centrally located hotel in Manila with excellent service and facilities. Not the cheapest by any means but worth the money to stay in comfort.

Ma I.
April 20, 2016
Location friendly
Too expensive breakfast and additional bed charge

Liang W.
April 13, 2016
Good serviced apartment in downtown
It's in the real downtown, surrounded by quite a few luxury shopping malls. My suite includes 2 bedrooms, 2 bathrooms, living room, open kitchen, 2 walk-in wardobes. The lobby is on 6F while the entrance is small on group floor. There is a variety of options for breakfast with friendly staff but the in-room dinning menu is limited. The swimming poor on 6F is relatively small. Overall, it's really value for money for a family to stay.

ziad H.
April 07, 2016
concessionnaire taxi
For safety reasons I ordered a hotel taxi to taytay rizal operated by a concessionnaire. They charged me 3500 ps! !!!!! Although after complaining I got 10 pct off the taxi bill I am still convinced that this taxi company is taking advantage of the hotel customers recall the car used to take me to my destination was a small older sedan with very bad air conditioning and little comfort.

david T.
United Kingdom
April 05, 2016

Kyran T.
March 29, 2016
Centrally located, helpful staff, clean
Great location on top of Glorietta shopping mall and near greenbelt shopping malls. Easy access to the light-rail. Very helpful staff and great breakfast.