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Verified traveler reviews

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based on 1039 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.5
  • Location 9.5
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 7.9
  • Food/Dining 7.7

Shirley D.
December 12, 2012
Lovely suite for couples
Beautiful and really spacious room
A really wonderful hotel in the heart of Makati. Good for travelers who loves shopping and night life.

percywen C.
December 11, 2012
Spacious room & complete cooking wares
Location ad spacious room
I was not pleased upon checking in . It was very slow. I arrived after 2pm and room was not ready yet I had to wait for an hour they could not advise what time room would be ready . I wanted to get a room right away as I was starving and wanted to have lunch in the room but unfortunately had to eat lunch in the mall. Room is spacious as always with complete kitchen wares and utensils I did not have to call for wine glasses because everything is provided corkscrew for the wine ,iPad iPod speaker s. No separate shower and tub but fine no scum and hairs left behind..acceptable. Check out was a little faster this time.

percywen C.
December 11, 2012
Spacious room but slow check in
Spacious room complete kitchen wares
Slow check in . It was my birthday and didn't have the patience for waiting and waiting as had to prepare soon for my party.. Finally got a room and when got in concierge called said I had a package I didn't expect it but let it sent up in my room it was a birthday surprise from the hotel balloons cake with candle... So sweet! Thank you ascott for the surprise it was unexpected though I had a little hint when you called first because I didn't expect any packages that day. Room was properly cleaned this time . No separately shower And tub . Complete utensils and cooking wares. I could play my own music as speakers were provided.. Check out was as usual very slow.

Alan B.
United Kingdom
December 08, 2012
great hotel
great rooms and great staff
The rooms were realy good as they were very spacious and the staff were realy helpfull. Accessible to the mall as it was just downstairs. Highly recommended.

Rodney W.
December 06, 2012
Nice hotel,quality furnishings
clean rooms
had to line up and wait 10 mins every morning for breakfast

Paul W.
December 03, 2012
Pleasant but rather old. Very convenient though.
The first room I checked in was in bad shape. Wilth a bad odour from smoking.

Ferdinand Z.
December 03, 2012
Very nice hotel
Very presentable to my business guest
1. A bit pricey as compared to other hotel around the area but very presentable to my business guest 2. The room was very comfortable and feels like I am at my home

November 30, 2012
Good a great location in Makati...
Location...friendly service
The stay was comfortable, complemented with nice and friendly staff...and huge and healthy breakfast spread...

Johanna S.
November 28, 2012
Great location
location, bigger rooms
it is always convenient for me and my family to stay in Ascott Makati because of its great location, bigger rooms and amenities

Roel C.
November 28, 2012
lovely hotel
reliable friendly staff
family friendly, staff are reliable and as always food is extra ordinary, proximity to all points of interests is an added bonus, will recommend this place to friends and will always come back here when I go to Manila, never been to a different place of stay before and am loyal since I am confident of the quality of service