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Recent customer comments

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based on 1045 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.6
  • Location 9.5
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 7.9
  • Food/Dining 7.7

jobie M.
July 01, 2016
It is somewhat disappointing as when we booked the room it says it has a city view and what we saw are just roofs of the adjacent structures. The swimming pool is also under construction and that if we need to swim they can bring us to another hotel (Dusit Hotel) We also requested for an additional bed (which we thought we have paid already upon booking) and was told that we have to advice upon check in of this request. The staff also informed us that we did not pay for it upon booking with Agoda. This is really confusing....

Mohammad M.
Brunei Darussalam
June 18, 2016
Nice Hotel
Good location.

My T.
United Kingdom
June 17, 2016
No Privacy from house keeping
D&D sign was left on the door. We were extremely tired, jet lagged etc but house keeping was still knocking on our door early in the morning. Never experienced that in any hotel ever.

Donald N.
June 01, 2016
Good location
Central location of Manila, next to connecting malls.

Anna B.
May 17, 2016
Ascott Glorietta 4
Very good location. Well equipped rooms. Very responsive and accommodating staff. A bit on the expensive side, but somehow worth it.

Zamir M.
May 11, 2016
Excellent location with value for money
I hv been staying at this hotel always everytime go for business meeting and staffs are very polite and helpful. Great location of this hotel and value for money.

Doug F.
May 08, 2016
Incapable of providing a wake up call!
For the 3rd time they did not provide the wake up call. As a business travel your time is money. This is the last time I intend to stay at the Ascott!

Katrina J.
May 08, 2016
Excellent Customer Service
with our 2days stay.. i saw how the f&bstaff at their cafe provide exvellent service to their guests. they remember guest's name and their preferred drink.

kalfan A.
United Arab Emirates
May 01, 2016

Gavin B.
April 27, 2016
Great Hotel
This is a great centrally located hotel in Manila with excellent service and facilities. Not the cheapest by any means but worth the money to stay in comfort.