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Recent customer comments

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All reviews (653)

Business travelers (100)

Couples (186)

Solo travelers (89)

Families with young children (108)

Families with older children (51)

Groups (119)

Very good
7.8
based on 653 reviews
Hotel Condition/Cleanliness
8.0
Facilities
7.4
Location
7.8
Room Comfort/Standard
8.0
Staff Performance
7.8
Value for Money
8.2
Food/Dining
7.2

9.7 Johanne S.
Philippines
September 21, 2015
Nice Place
Clean
Nice place

8.3 Ronald G.
United Kingdom
January 06, 2014
Large apart-hotel for those needing more space
Big rooms, big lounge/dining plus convenient location
Good but not perfect. Wi-Fi signal was intermittent and although advertised as "free" you only get to use one device (every additional device has to buy separate user code, at P.100 per device per day). Also check-in and check-out proceedure is slow.

8 Jerhmie Z.
Philippines
August 30, 2014
Value for Money
Good location, big and spacious room, Near shopping center
Great for hotel checkin with children.

7 Abigail M.
Philippines
January 21, 2014
Centrally Located, Large rooms
large room, clean and string WIFI connection
The room is huge, good enough for 4 person. this is my 3rd time in Astoria and so far I am please with the service and amenities. The hotel is good ofr get together as well.

7.3 Chael L.
Philippines
December 28, 2013
Nice Christmas Stay at ASTORIA
Clean and big rooms
The cons: We have to change our room from 2 bedroom suite to 2 1 bedroom suite without informing us ahead of time. One service boy doesn't know how to use the hotel keys. Main source of power is broken but fixed after an hour. Food at astoria cafe aren't that good. Other than that we still enjoyed our christmas stay at astoria plaza

9.7 Alma T.
Philippines
December 29, 2013
relaxing. I like the comformatable beds
Bed, Clean toilet and big space
Relaxing. I just hope that the SPA openned early since we were justing staying overnight. More complementary goodies for kids. Other than that staff was nice and accommodating.

7.3 Dylan D.
Philippines
February 01, 2014
Cozy Place
good location, large rooms and nice kitchen

6.3 Jennifer D.
Philippines
December 31, 2013
Adequate Apartment Hotels
Big space with functional kitchen, sala and dining area
We stayed during Christmas weekday (Dec 22) and the hotel was fully booked. It took us 1 hour before we checked in our room. The room was spacious and we love the kitchen which had an induction stove, microwave oven, basic pot, pan and kitchen utensils. The fridge was big. The bedroom was spacious and the so is the sala and dining area. We love the huge space, but the toilet room is small and kind of outdated already compared to the other parts of the room. If you will borrow plates, and other containers aside from the ones available in the room, expect to pay extra. The breakfast buffet was adequate, not really very enjoyable compared to other hotels. Our stay was satisfying but the hotel could improve their service during peak season. There is definitely room for growth and improvement in their customer service.

8.7 Angeli R.
Philippines
January 02, 2014
Good Value Hotel
The room was large and very comfortable. The view was amazing. Breakfast buffet was great.
The hotel in itself was good value for money. The room was large and spacious-- ideal for a family or group of friends. However, check-in took too long, we had to wait for two hours. Check in time was 2pm, and we were only able to check in at 4pm. Check-out was fast.

8 Ma S.
Philippines
December 25, 2013
Large rooms, near shopping malls
Large rooms, near shopping malls, great value for money