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Recent customer comments

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Very good



based on 2038 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 5.9
  • Location 7.4
  • Room Comfort/Standard 7.5
  • Service 7.2
  • Value for Money 7.5
  • Food/Dining 6.0

Annie L.
Philippines
March 10, 2014
Relaxing
Big rooms, centrally-located and affordable.
The hotel offered more than we paid for. The rooms are clean and big. The staffs are attentive. It also offers a good view of the metropolis. Highly recommended!

Mohd H.
Malaysia
March 08, 2014
Good hotel in the city centre
Location and ample food outlet. Transport a bit slow.

James C.
Australia
March 08, 2014
Value for money
location, friendly staff, close to shopping malls
The size of the rooms are excellent, there is plenty of room, though there was a leak in our bathroom, but this was only a minor inconvenience. Highly recommended.

Thomas G.
Philippines
February 27, 2014
It was good.
The rooms are big. Staff were friendly. Fast action by the staff.
Big rooms, big beds, and great place to stay. People in the hotel were friendly and helpful.

jeffrey O.
United States
February 26, 2014
Great value for spacious rooms
The staff were excellent in all respects and were very professional. The rooms are very spacious and the king size bed is very comfortable. The balcony is great for looking out over the city also.
I stayed 3 weeks my last stay. I have stayed at the Atrium many times in the past just passing through as it is fairly close to the airport but staying for a long period was very nice as the restaurant is quite good and the Cartimar shopping market is a short walk for a variety of apparel goods. I noticed at the end of my stay that they put up a consumables notice for food and beverage and they may charge you a fee. Staying for the time I did and if they charged me for the beverages and take out food I brought to the room I would not stay there, they did not charge me though. I have to say I am extremely happy with the hotel.

edgardo V.
Philippines
February 18, 2014
not comfortable
friendly staff
hotels terrace is too dirty, breakfast foods is not good

Cary A.
Malaysia
February 18, 2014
Not good
only convenience easy to get public transport
The hotel is very old and furnishing are really dated. No internet access at room. Only at Atrium. Food quality at the breakfast was meagre selection. Cleanliness leaves much to be questioned. Never tried the food at the restaurant but cannot expect much since the breakfast is not leaves much to be desired.

Sinisa O.
Croatia
February 16, 2014
Just ok for short stay
vicinity to the airport
This is second time I stayed in this hotel. First time, a year ago, was ok. This time was not. I took the same room type, studio suite. The room itself is ok, I think there is not other place you can get 50 m2 room for that money. It is just 15 mins by taxi from the airport and the bed is big and comfortable. And pluses stop here. The room I got was dirty with furniture falling into pieces. Toilet seat broken, one chair totaly broken, bed stand's door on the floor, bathroom poorly cleaned, when checking in they gave me a key of occupied room, changed the room and the key didnt work...all was wrong this time. If you stay 2 days like me, it is ok if you keep in mind that the area around hotel is shabby and dangerous at night. For short stay, day or 2, the hotel is just ok. Don't expect too much.

masato A.
Japan
February 13, 2014
very convinient
staff is very kindly . very near from LRT station and bus terminal. there is a mall in the building.

HISASHI H.
Japan
February 10, 2014
it was fine
good staff, clean room and location
it was really okay and comfy. i like the place though. its a little near at the city.