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Recent customer comments

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All reviews (2476)

Business travelers (623)

Couples (564)

Solo travelers (1069)

Families with young children (57)

Families with older children (38)

Groups (125)

Very good
7.3
based on 2476 reviews
Hotel Condition/Cleanliness
7.2
Facilities
6.7
Location
7.8
Room Comfort/Standard
7.4
Staff Performance
7.6
Value for Money
7.4
Food/Dining
6.4

7.7 marvin S.
United States of America
September 29, 2015
staff are great
staff location price
very good joy their every time we go

10 Abdullah A.
Saudi Arabia
January 20, 2016
Location
Location, staff and food
Best hotel in makati every things you can do in the hotel except cooking internet was really nice very comfortble bed very nice view in the Blacony I really always booking in this hotel

4.3 Kelly U.
United States of America
September 28, 2015
Don't stay there
Not good. For price I paid on Agoda for a 1 bedroom suite I could of stayed in style at a number of Makati hotels

7 Shadel D.
United States of America
September 29, 2015
No Pool
Size of room, bathtub, good staff
Comfortable, but the bed was too soft. Had not known that it was in the middle of a red-light district with so many bars and girls offering themselves. Did not eat there, so no comment about the food. I was surprised that it did not have a pool or even a lounge on the roof.

10 david B.
Australia
October 01, 2015
Lovely hotel with comfortable rooms.
Warm friendly staff, delicious food. And a plesant ambiance
Throughly Enjoyable

7 Su J.
Malaysia
October 06, 2015
Good location, great staff, hotel needs revamp
Location location location
Due to my plane arriving early morning (6am), i figured the safest way to get to the hotel was a hotel transfer from the airport for 1200 Pesos. That being done, as it was still early the hotel did not have a room so I hung around the area. The staff were fantastic, jolly bunch. My room had a weird musky smell, but I'm not bothered. However, it is not too bad compared to my friends'. Some had to change rooms because the floor was leaking. Others due to dead batteries in the room lock, faulty safe etc. Quite frankly, the others were quite disappointed with the state of the hotel. Do hope the hotel can look into these issues. A revamp is badly needed. Like, BADLY.

8 Frederick P.
Australia
October 20, 2015
Nice stay
location, nearby bars and cleanliness of hotel
Comfortable stay, recommend

6.7 Zach M.
United States of America
September 29, 2015
Decent hotel in Burgos
gym was better than expected, good wifi, good location
I think the value here is decent, wifi is good & free, gym is good. The food was pretty good too.

8.7 RICHARD B.
United States of America
October 06, 2015
If you are into massages this is for you
Great Customer Service, location and street entertainment
It was good. However it is located at the edge of the red light district and you could have a different girl every night. I had my girl with me so I did not partake. Watching the street entertainment was fun. I think I was solicited 20 times a night. If you are coming alone, this is the place to stay. Definitely not for families.

7.7 Spiro S.
Australia
October 28, 2015
Goood Environment
Location Rooms and friendly staff
This was my second visit to the Best Western as it provides value for money, close proximity to shops restaurants and if Bar Girls are your thing at your door step.