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2015
Very good 7.5
Based on 4297 reviews

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Very good



based on 4297 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.9
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 6.3

Bokyoung L.
South Korea
June 10, 2016
nice location, kind staffs, good spa
nice location, kind staffs, good spa

Bokyoung L.
South Korea
June 10, 2016
nice location, kind staffs, good spa
nice location, kind staffs, good spa

Flordeliza C.
Australia
June 09, 2016
Just noisy
Aside from noisy all good

Dave L.
Malaysia
June 07, 2016
Everything is great!
Satisfied!

Danalou N.
Philippines
June 07, 2016
Ok
Swimming pool is fun for my kids and not too hot coz it is indoor.

christine L.
United States
June 04, 2016
Horrible stay
By far the worst stay in the Philippines and ironically was one of the most expensive stays I had in a month long backpacking trip. This was no where close to a 4 star hotel. I know everyone's experience is different so obviously this one is mine. First of for a 4 star hotel there was no air conditioning in the lobby and this was the only place the Internet worked well. I u sweat and the Internet is not perfect at other places as well but I called prior to booking asking if it was available in the rooms and they said yes. This was one of my deciding factors because this was the last two days of my trip and I had to be connected to the Internet and wanted it in my room to relax and get some work done that I needed before heading home. Another thing is I can not believe this hotel still has rooms with two twin size beds. That is no where near 4 star hotel. Who traveling wants a room with a twin size bed unless you are 5 years old or know that you are staying at a hostel? I would have rather stayed in a hostel over this place. Another huge problem and I can not believe that a huge chain like this did this to someone, is they put me in a room for two nights that was directly connected with a room that was being worked on! Remind you that I booked this hotel to relax after backpacking for a month. 8:30 am to after 4 pm both days there was banging that sounded like it was actually in my room! Gave me a headache and there was absolutely no way you could relax in this room. It was horrible. I contacted them about it 4 times asking when it would stop and got no response or no offer to change my room. It was horrible customer service. I never would have put someone in a room next to all that noise that went on ALL day long and I'm not even exaggerating one bit. This was a horrible stay and horrible service and nothing was done about it. I have emailed them two times and the email keeps getting pushed to someone else and then a return email saying another 7 days before a r

Jonas A.
Philippines
June 02, 2016
very good
no problems

Ulyses D.
Philippines
June 01, 2016
Good location
Good location friendly staff

ALAA A.
Saudi Arabia
May 31, 2016
Good location
If you want a hotel with a good location and good price point. This is the one to pick and many food outlets around the hotel.

ALAA A.
Saudi Arabia
May 31, 2016
Good location
Our stay was awesome. The location is just right at the heart of the city.