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Good 6.8
Based on 795 reviews

Recent customer comments

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based on 795 reviews
  • Hotel Condition/Cleanliness 6.4
  • Facilities 6.0
  • Location 8.2
  • Room Comfort/Standard 6.9
  • Staff Performance 6.8
  • Value for Money 6.9
  • Food/Dining 5.2

5.3 Kenneth L.
January 11, 2016
Basic, Budget for Makati
Location, Price, Drinking
It was basic but good price to just be there for business

January 10, 2016
Disappointing.. I couldn't wait to check out & checked by 2am itself, because the sheer amount cockroaches were freaking me out.. The whole room was infested with them - Bathroom, dining table kitchen platform, living room floor,bedroom side table... Anyplace in the room that had furniture or fixtures & you could find cockroaches... Felt disgusting!

7.3 joseph M.
January 06, 2016
Location is nice
Location, location, location
Parking is still with pay. Wifi is now only 1 device free per room irregardless of how many guests the room have, a hassle even if there is only one guests and you use different devices. Specially since you have to go on a website to login which is a hassle when you are using only apps on mobile devices and wondering why you are connected and still not getting any net. The room now feels old and there were lots of small cockroaches in the bathroom.

6.3 Naoki M.
January 05, 2016
A convenient hotel in Makati
Location, wifi, access to shopping areas
I have stayed at the BSA Suites Makati many times in the last 2 years. I use this hotel for its convenience and access to shopping area in Makati.

5 Zandro F.
January 05, 2016
New Year at BSA Suites, Makati!!!
Accessible, have poolside & good view from my room

5.7 Steve S.
January 04, 2016
Noisy air con, not for light sleepers
location, price
The air con was very noisy. Feels like sleeping in an engine room. Not for a light sleeper.

9 Rhodora S.
January 04, 2016
I love that the unit we occupied
value for money, cleanliness and spacious room
I have a pleasant stay.

4.7 Robelle B.
January 01, 2016
Room always dirty
Location, staff, and location!
I think they don't mop the floor of the room. Whenever we are in the room especially my kids, they always have very dirty feet. And cockroaches in the kitchen sink where I put my babies milk bottle. Also, breakfast is cold and not much choice.

3.7 Mary C.
December 22, 2015
worse service apartment
The staff (front desk) is to be terminated if you want to have guests that go back again... I arrived in place at 1pm and he told me that I have to wait coz the check in time is 2pm(?), Ok I have waited after 10 mins before 2 pm I approached her again but she insisted that she fo to call me soon the room is available, but them My blood strapped out coz she even didn't bother to look my booking... so I slapped out my voice @ the reception, and that's the time she had processed all that is needed for my check in and asked the bellboy to accompany us to the room... Yeh!!!! The room is there waiting us to come in... ???? how come you guys can have a fully booked rooms if your staff is like MC (not so sure the staff name)... The guard knows the story!!!... If your planning to book this place better you find a hotel with the same price... You can have a hotel service not a service appartment....

10 Joanne T.
December 14, 2015
Worst customer service, dnt ever stay there
BSA suites didnt specify no visitors after 10pm. We had to change plan last minute and change venue, it caused us so much inconvenience. Despite informing then I will send lawyer's letter they showed remorse. They should not be in Agoda offering their service. Terrible business attitude.