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Recent customer comments

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based on 809 reviews
  • Hotel Condition/Cleanliness 6.4
  • Facilities 6.0
  • Location 8.2
  • Room Comfort/Standard 6.9
  • Service 6.8
  • Value for Money 6.9
  • Food/Dining 5.2
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United States
March 17, 2016
First time at this hotel, it looked very good on the net and had decent reviews. Booked the room for four nights, after getting off the elevator, smelled what I thought was paint in the room. The room did have a microwave, hot water maker, hot plate and a fridge. The sink didn't have any water. When I opened the lower cabinet door, the smell that came out was very strong, I thought it was paint, but it turned out to be insect killer. The room had a high concentration of roaches! I had to check my bag before I left so I didn't take any of the pests home with me. The room lacked other amenities, such as not many TV channels to watch, the Wi-Fi didn't work at all (despite several calls to the front desk for assistance), the hot water only lasted a few minutes and the vent fan for the bathroom didn't work. To be fair, the bed was comfortable, the ac and fridge worked good, morning breakfast was ok and prompt at the time requested. If you wanted to go to a mall or some place decent to eat (only place close was a mini-stop, aka 7/11 , a few restaurants that I am not familiar with and a bread store), you had to take a taxi! First and last time at BSA Suites for me.

Sunshine R.
March 15, 2016
Staff would call you at 10AM just to say you have to check out !!! What the heck ?!!! As if we don't know the check out time !!! MY!!!! Oh MY !!! Very unfriendly and stay is not worth it !!! From ththe room to the bathroom !!! And it's all bare no toiletries at all !!! NOT WORTH IT AT ALL

Jacynie B.
March 14, 2016
BSA Suite- Not good for Group stay
The room booked at a discount was a deal coz the room is big with three beds
I will not book again as I feel there is little value for money. There are other condotels nearby with better service.

Ellen F.
March 11, 2016
nice stay
very good location.. and friendly staff

Ellen F.
March 11, 2016
Nice hotel
very near to malls and has a wonderful staff

Christine B.
March 09, 2016

Maria L.
February 22, 2016
Great location, value for money
We are a returning customer having stayed here in January 2015 and again January 2016. Great location, very close to Makati shops. Rooms are very clean and staff are very accommodating.

February 13, 2016
Pleasant and centrally located
Cleanliness, walking distance to restaurants shopping malls and business offices
The staff are friendly and attentive to details and the hotel is centrally located

Chou C.
February 12, 2016
first night was a total disappointment for I was given probably the worst room, move to a better room the next day after my long complaint at the front desk, all valuables can only be deposited at the front desk in a tiny safety box shared with all other customers, always wait quite some time for the elevator especially during late hours for only one is operating, will not consider this place next time

israel R.
February 09, 2016
Not worth it
The only thing good is the location. Food was like u were eating from a hospital. Aircondition was so noisy. Restroom is not clean at all. Faucet leaking. Everything is a mess