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Very good 7.4
Based on 1927 reviews

Recent customer comments

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Very good

based on 1927 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 7.3
  • Location 7.7
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 7.2

7.7 kwei L.
Hong Kong
October 03, 2015
i will come again
location , value for money and staffs

7.7 Peter W.
September 28, 2015
friendly , warm welcome, good staff
location, connectivity,
stay was good, house is under some renovation and this has mild impact on noise , set up and comfort inside the building, yet the team is always trying to keep it as little as possible.

8 william F.
September 25, 2015
reliable but not 5 star
location, friendly staff
As a regular visitor things were as expected. Glitches that have been apparent in the past were fixed. The downstairs cafe area hotel is being renovated for APEC - but will be done by November. Wifi terrible in the guest rooms as usual. Barely functional Upgrading this should be a priority.

9 nancy P.
September 24, 2015
excellent stay
SECURITY, Location, comfort
very comfortable, sadly though rennovations were being carried out at the time of the visit which prevented a full appreciation of the hotel, excellent pools staff ere very good about getting taxis and informin of approximate coat and how long the ride would be more pleasing for my wife was having Harrisons Plaze adjacent to a rear carpark the location to several dining entertainment areas on the beach fron also an added bonus

6.3 glenda R.
September 24, 2015
old hotel - badly needs renovation and maintenance
breakfast buffet, beside a mall, heated outdoor pool
the buffet breakfast was very good but the first room they put us on, at the extension was very disappointing. the hallway was dark, the carpet in the room was so old, the bed covers all worn out but what made us cringe was the fact that we found a crawling centipede on the carpet near the bed. we called the bellboy and he himself saw this creepy crawler. we went to the front desk and showed them the centipede, requested for a newer room - they gave us a room at the main building. we stayed there for two nights.

10 Gerick G.
September 21, 2015
One of the best stays I've had, A+
Extremely friendly and helpful staff, The rooms are clean and very beautifully designed, The location is very strategic to travelling around Manila.
Extremely friendly and helpful staff, The rooms are clean and very beautifully designed, The location is very strategic to travelling around Manila. We booked this hotel with the promo for the free upgrade to Deluxe, but before hand reading previous year reviews suggested me to call and ahead and confirm my booking as I've checked before and there was one that mentioned the hotel not being able to confirm the booking. Arriving at the hotel we were welcomed with warm staff, but had to wait for a couple of hours for a room to be open on a Non-smoking floor. We decided to wait at their lounge (which has very comfy chairs by the way), once we arrived into the room, it exceeded my expectations from reviews I've initially read about the place, everything was clean, well maintained, the TV is fairly new, albeit the selection of channels were not as broad, there were still good things to watch. The bathroom was very nicely maintained, clean throughout and very comfortable. Overall I loved the stay and would come back in the near future whenever I'm in Manila.

6.7 KA C.
Hong Kong
September 21, 2015
Bad flusing bowl, bad showing facility, bad sink
fair breadfast

7.3 Diaz S.
September 21, 2015
Location, cleanliness and spacious room
Room was spacious, great city view... Was extremely dissappointed when we went back to the hotel on our 2nd night and the toilet was flooded, we have to transfer rooms. we stayed at the hotel to recover from health operation and this is a very inconvenient incident to pack all our stuff and change rooms. Other than that, our stay was ok.

9 Conrado H.
September 20, 2015
value for money and good location
location, warm and friendly staff
The hotel itself may not look and feel like a five star, but the customer service of the staff is.

9 Maricar T.
September 18, 2015
Century park sheraton
It is conveniently located near the mall, staff was friendly and efficient, the warm pool was superb!
It was a staycation that was hassle free. Value for money. Will go back!