| value hotel , second stay , will return |
Guest Rating: 9 |
fernando C.
|
 United States
Couple
Date of Stay: 24 Sep 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
Its centrally located , staff is friendly , and the room is clean , beds are comfortable Elevators are the slowest of the planet other wise is a great value Centrally located , restaurants all over the place whithin walking distance , recommend it , specially now they added , on demand water heaters , in their bathrooms.
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| margarita please senorita |
Guest Rating: 7.7 |
jeffrey E.
|
 Australia
Couple
Date of Stay: 23 Sep 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
2/10 |
|
location, great, close to bars mini marts, self catering, seperate bedroom, very pleased lift is too slow , but thats fine, nothing else wrong For The price and its location, this hotel is a must, and another must is the Spanish bar in the street at the rear, great margaritas , bar food etc, we loved our stay there, lots to see locally, close to all you would ever need. My wife and I loved our stay there.
Restaurant Tip : go to the spanish bar in the street at the rear, quality food service and bar
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| Not for the family |
Guest Rating: 5 |
joe N.
|
United States
Solo Traveler
Date of Stay: 23 Sep 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
4/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
2/10 |
|
Some rooms are one bedroom Good enough. Not for families.
30 floors,one of the two elevators, "sticks" on the 17th floor going up. Meet one of the residents said been that way for months. That should give you an idea of the place. Must repeat all that is necessay about the hotel.
Kind of sleazy area, lots of hassel on the streets
with guys selling most everything. Every 10 ft
Nightlife Tip : Just sit a one of the many outdoor bars/food, you get a smile and like to meet one of the locals, just wave them over.
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| Nice Stay in a nice hotel with nice staff |
Guest Rating: 9 |
truman R.
|
United States
Solo Traveler
Date of Stay: 22 Sep 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Very comfortable room and excellent staff Elevators very slow, especially in the morning when everyone is checking out. I stayed in a very comfortable 1 bedroom suite which was very good value. Bed was very good however there was a rooster outside who started crowing early in the morning. All the hotel staff were excellent, without exception. It would have been nice to have hot water in the sink but not in my room, just nthe shower. And the elevators are a major weakness, sometimes having to wait 10-15 minutes. But at this excellent price, the negatives are minor.
Travel tip : Great location for restaurants and night life.
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| 3 nights in Manila |
Guest Rating: 3.7 |
julian G.
|
 United Kingdom
Solo Traveler
Date of Stay: 21 Sep 2009 |
| Value for Money: |
|
4/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
4/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
2/10 |
| Food/Dining: |
|
2/10 |
|
Locaction is good if you are a single male, if you are not then or offend easily don't stay in this part of town. Good shower! - decent breakfast next door at the Matrix you can also people watch there later in the day. Age of hotel,hopeless evelvator. When I first got to my room I was hit with the overpowering smell of what can only be decribed as moth balls. It's REALLY run down, ok if you are a backpacker but I will never stay there again.
|
| well worth a visut |
Guest Rating: 9.3 |
simon A.
|
Australia
Couple
Date of Stay: 21 Sep 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
10/10 |
|
the staff here were great i was delayed in singapore no problems in continueing my holiday although arived a day late very friendly and welcoming i think my room was downgraded and there was 1 day were room not cleaned till late but had requested privacey at 11 am after 2 pm room was empty but cleaning not done till nearly 6 pm was still very plesent i didnt want to cause scene as i fell in love with the place and people the location was excelent close to sm / landmark and glorietta malls lots of entertainment districts as this my first trip to philipines i learned alot and loved the place and found that i loved the place and didnt want to leave highlty recogmended
Travel tip : overall i had the best vaction ever i felt great was treated excellently the only problem was that my vacation had to come to an end and i had to return back to australia
|
| My Accommodation @ Citadel Inn Hotel |
Guest Rating: 6 |
jessie C.
|
 Philippines
Business Traveler
Date of Stay: 20 Sep 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
6/10 |
|
The hotel location is very accessible and convenient if you want to go to shopping or dine-out.
1. My room (#1918)access is so inconvenient , i
need to use 2 keys to open the door. Majority
of the Hotels are now just card insert, tap
or swipe.
2. Parking allocation is very bad. No
coordination with the front desk and guard at
entry/exit point. All guest should be treated
as VIP and the allocated parking space should
be reserved up to the departure or check-out.
3. The Kitchen Cabinet & Cupboard is dirty. Badly
maintained.
4. Toilet lighting is dim. When i took a bath,
i need to open-up the curtain shower.
5. The Aircon is very noisy.
6. The Front Desk should be given an orientation
in Customer Satisfaction. Whenever a Guest
approached the counter , priority should be
given at all times. I have stayed in several hotels within Makati district, my Hotel experience at Citadel Inn was very stressful from the time I logged my room reservation , parking allocation up to my check-out date. I hope that the "CONS" i have mentioned would be treated seriously to improve the Hotel condition and hoping that the standard would be elevated.
Nightlife Tip : Night entertainment is very convenient , you don't need to travel far. Just a stone-throw away from the hotel.
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| Like and Comments |
Guest Rating: 7.3 |
khoo C.
|
 Malaysia
Solo Traveler
Date of Stay: 20 Sep 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
good location, convenience and friendly. The furnitures, set up are quite old need to furnish and new painting. I like the fantastic and convenient location, convenient shops, restaurants, fun pubs, massages and health centers, Money changers, fast food and so many more!!! The price is so reasonable!
Of course the hotel is a bit old, it needs some new furnishings and paintings. Facilities like coffe and tea should provide.Bath towels should be more hygine. overall quite happy with it.
|
| Not too bad |
Guest Rating: 6.7 |
dao P.
|
United States
Solo Traveler
Date of Stay: 20 Sep 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
Location is at the center of everything (restaurants, pharmacy, bars). Convenient stores are close by and open 24/24. The elevator is slow. Hotel provided transportation is a rip off. I stayed in the hotel in 1 bed room suite for a week. With a short walk from the hotel on Makati Ave, there are lots of restaurants (Chinese, Japanese, Korean, Persian and fast food chains). It takes about 20min to get to the malls (Mall of Asia and Robinson's) by taxi. The room service is good. Linen is changed daily even though they look old. Basic amenities are working (TV with cable, hot water, air conditioners). Across the hotel is an internet cafe with cheap rate. Also lots of money exchange around and the one next to the hotel is not bad (the rate there is higher than in the mall). However, the female employee in front of the hotel, who can help you with questions, directions, etc... (forgot her name) is terrible and should not work there. I asked her the direction to the mall of Asia and was given the time to get there for about 2 hrs. Then I was recommended to use hotel provided transportation to get there. To my surprise, it took only 15-20 min and I had to pay 5X more than the fare when I got back to the hotel from the mall. Later, when I complained about that, she just smiled. I think the driver and she work together to cheat tourists. If you don't use any hotel internet or transportation then the hotel is a good place with the price.
Travel tip : Plan the trip off peak. Otherwise, some taxi drivers refuse to take you because of traffic at the hotel location. From the hotel there is about 10-15 min walk to Rockwell mall and on the way, there is a very good authentic Thai (Som's noodle house) located in a small alley. The food there is the best (at least as good as the food in Bangkok).
|
| Good location and good value |
Guest Rating: 6 |
jamie C.
|
United States
Business Traveler
Date of Stay: 20 Sep 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
street below is red light district, but safe. Over the last 3 years, I have stayed here for weeks at a time to do business in the Philippines. If you are on holiday and a budget it is a good choice. If you are on business and need a place to crash it is a good choice. It is basically a 3 star hotel with fresh sheets, air conditioning and hot water shower etc.... nothing fancy, but does the trick.
|
| Good stay |
Guest Rating: 6.3 |
hendra T.
|
 Indonesia
Couple
Date of Stay: 19 Sep 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
2/10 |
|
location is close to the city center and shopping mall greenbelt theres no restaurant in the hotel, u need to order room service or eat outside. We stayed in the CItadel inn Hotel because we like Makati area and the price for this hotel was very affordable. We were pleasantly surprised about what you get for that little money. On the other hand it's not much more than a location for staying over the night as you most probable are out of the hotel the most of the time. The beds are good and the shower is clean. I would like to advise this hotel to anyone who wants a place to stay at for a good price, but don't expect too much luxury.
|
| Citadel |
Guest Rating: 8.3 |
myda D.
|
Australia
Solo Traveler
Date of Stay: 18 Sep 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
close to all amenities, 2 aircondition in a 1 bedroom apt. Good location if u like to go to bars and restaurants. there are about 5 money (currency) changer office and about 10-15 mins away from the Big shopping centres Elevator is to slow. Only 2 lifts for such a busy building. Old fridge provided in the one bedroom apt. Overall, i will still love to stay and recommend this hotel. The staff are friendly and it is very close to everything. It is worth the stay.Very good location.
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| Holiday Single traveller |
Guest Rating: 4.3 |
tomonari F.
|
 Japan
Solo Traveler
Date of Stay: 18 Sep 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
4/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
2/10 |
|
Cheap / with Small Kitchen / Next of Convenient Store / Many GOGOs The hotel located in the street of Night Spot that a lots of Go Go Bars. Nice to the traveler who loves night ladies and stay for long term with low budget.
Room is old but acceptable if consider price. There is small kitchen but no supermarket around. But Pub and Convenient Store is next of Bldg. 2 Lifts but too slow - you may wait more than 3 min.
|
| Beyond Expectations |
Guest Rating: 8.3 |
marcus L.
|
Malaysia
Solo Traveler
Date of Stay: 18 Sep 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
shower need better pump system and hot water is poor The hotel has warm and friendly reception. Very helpful and always smiling.The staffing is adequate. Extremely efficient. Room service is friendly and extremely fast and efficient. The corridors are well lit and clean. Very peaceful and quiet environment for rest and relaxation. The lifts are good and efficient. Good cctv system with good quality guests. The service is next to none for a one star rated accomodation. I am very happy and contented with my stay. The most amazing thing is you get all that for such a low and economical rate. Not to mention it is soi near to all the amenities and great entertainment all night long. Cheers and Well done Citadel.
Nightlife Tip : Vibrant nightlife
|
| Good stay |
Guest Rating: 6.3 |
hendra T.
|
Indonesia
Couple
Date of Stay: 17 Sep 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
2/10 |
|
Hotel room is clean, friendly staff near to everywhere No restaurant in the hotel, u need to get room service or eat outside We stayed in the Citadel inn Hotel because we like Makati area and the price for this hotel was very affordable. We were pleasantly surprised about what you get for that little money. On the other hand it's not much more than a location for staying over the night as you most probable are out of the hotel the most of the time. The beds are good and the shower is clean. I would like to advise this hotel to anyone who wants a place to stay at for a good price, but don't expect too much luxury.
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