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Hotel Area:
Ermita
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Number of Rooms:
142
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Free Wi-Fi |
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Check Rates & Availability At This Hotel |
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the City Garden Suites Hotel for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Good
7.5
based on
1074 reviews
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All reviews (1074)
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David W.
Solo travelers
United States of America,
October 26, 2012
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Great potential but unfortunate circumstances
8
My stay at City Garden Suites was coupled in with a mass influx of vacationers during a remodel they were doing on the 9th floor. Initially; was told when checking in(after having reservation for almost 2 weeks) that there were now no rooms available. (nevermind the fact that I got the suite and was looking forward to a very nice and relaxing stay). So they sent me to their "Sister Hotel"; the Pagoda (I think) and while th lobby was nice; the room was the opposite; I walked in, turned around and walked out (and I am not a picky person). Went back to City Garden Suites to ask for refund and not they say they have a room available for me. So they show it to me and it is not put together yer (literally; I was on the remodel floor)...this led to a list of issues during my stay to include electricity blackouts, cabinet drawers falling off, tub not draining, keycard not working, phone not working, no ammenities, etc...)
Now this was all due to being a new room; I will say the staff was awesome with trying to deal with the overbooking and fixing of room issues. To point a few out I would like to thank Alvin, Joyce & Adam. All were outstanding and made me laugh and put my worries to ease; eventually the room came around.
Hotel Feature Tip:
For my next trip to Mabini Street in Manila, I will definitely stay there again (as long as the remodel is over :)
...and that is thanks to their wonderful staff. Location was good, glose to shopping and nightlife. Make sure the taxi's use the meter's!! :P
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Ronald L.
Solo travelers
Malaysia,
October 24, 2012
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The sister hotel to Lotus Garden in Mabini Street. Prices are higher than Lotus and looks exactly the same, so I would not recommend staying at City Garden if Lotus Garden is available.
Service is slightly slow and rooms nothing to shout about but the price you pay must mean one should moderate his/her expectations on service levels.
Overall a good hotel for the medium cost budget traveller.
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John F.
Solo travelers
Australia,
October 23, 2012
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fairly good hotel in crappy area
reasonably good breakfast and pleasant staff
5.3
i don't believe they keep on top of maintenance issues.
some towels in the bathroom were old and worn.
Shopping Tip:
check out Robinsons Mall
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Mohmd A.
Groups
Saudi Arabia,
October 23, 2012
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Lovely hotel and service with a smile
Great location but small rooms
6
Lovely hotel and service with a smile
Great location but small rooms
and near to all thinks shoping and nightlife
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Maria D.
Families with older children
Philippines,
October 22, 2012
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Great room! spacious and comfortable to stay.
very strong connection of wifi
9.3
Our 3-night stay is excellent!! Services is good, the room is spacious and comfortable to stay. Accessible to convenience stores but no decent restaurants to eat nearby..
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Mohmd A.
Groups
Saudi Arabia,
October 21, 2012
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Lovely hotel and service with a smile
6
Lovely hotel and service with a smile
"Great location but small rooms
in bothrom hose water
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Portia N.
Families with young children
Philippines,
October 21, 2012
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Jonathan V.
Business travelers
Philippines,
October 20, 2012
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Home away from HOME
Accommodating front desk officers
7.7
I must commend the front desk officers of the hotel, they are accommodating and courteous enough by addressing some of my request. also the room service guy was so helpful on my needs thats whenever i go to Manila I make sure I stay here City Garden Suites Hotel.
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Mohmd A.
Groups
Saudi Arabia,
October 20, 2012
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Lovely hotel and service with a smile
6
Lovely hotel and service with a smile
Great location but small rooms
the bathroom has host
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Caroline M.
Families with young children
Philippines,
October 19, 2012
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Convenient for Elderly with children
6.3
It is convenient as it is only a few minutes of walk to the St. Luke's Medical Extension Clinic. The staff are accommodating. The area is accessible to public transport. It was very convenient even for elderly as there are amenities provided for the physically challenged.
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