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Very good 7.4
Based on 2031 reviews

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Very good



based on 2031 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.4
  • Food/Dining 6.4

Maria M. from Philippines
Business travelers
Stayed 2 nights in May 2014
comfy
1. Big Room 2. Neat
It was ok. Stayed at a big and comfy room.
Reviewed June 16, 2014

Richard M. from United States
Couples
Stayed one night in March 2014
Great room for extended stay
Location, size of the room, price
The pool is nice, and a great location to MOA. the restaurant is OK food but the service is great. I will be going back soon.
Reviewed June 14, 2014

Ai N. from Japan
Solo travelers
Stayed one night in March 2014
very good
rate, location, service
Near from every good place to visit Manila.
Reviewed June 13, 2014

Ai N. from Japan
Families with older children
Stayed one night in April 2014
very good
location, service, amenities
very good to stay with family.
Reviewed June 13, 2014

Ai N. from Japan
Couples
Stayed one night in June 2014
good
good service, food, and location
My family have been using this hotel whenever we go to Manila. It is a good place to stay with your family.
Reviewed June 13, 2014

clifford F. from United Kingdom
Couples
Stayed 4 nights in June 2014
Never really comfortable here
Location Location Location
The location was the only plus that I could give this hotel. We were one hour early for check in and were told that our room was not ready and we should take a seat. We did as requested and watched a steady stream of guests arrive and by check in time the lobby was full of people waiting for their room. Despite being the first to arrive we were the last to be allocated a room and it was almost 2:30 by the time we were given our key and room number. There was no welcome from the staff and no apology that our room was not ready until 30 minutes after check in time. When we did get our key we were told we were on the eleventh floor although the lift only went as far as the tenth and we had to walk up a flight of stairs to get there.the room was poorly decorated and quite depressing. The TV was almost antique and the reception was poor. There was wi-if available at a cost of 100 peso per hour and breakfast was not included in the price. There is a hotel taxi available but the price of any journey is always more than double what we would pay Ina metered taxi from the street. There is also a laundry service available at the hotel but the price is per item and not by the kilo as in all street shop laundries. A quick check on the price list made me decide that it was better to buy new clothes as it was better value for money.the hotel pool is small and for some reason it is 12 feet deep at he deepest part, even though there is no diving board. Not very nice for non swimmers and children. In short .....the staff were poorly trained the rooms are tired and as unwelcoming as the staff. The hotel services are all too expensive and the only good thing I have to say about the hotel is that the location is great for Mall of,Asia, Ocean Park and Star City.
Reviewed June 13, 2014

Ngee C. from Malaysia
Business travelers
Stayed one night in June 2014
Near to airport and comfortable room
Near to airport. Comfortable room
Reviewed June 12, 2014

JESSIE S. from Philippines
Families with young children
Stayed one night in June 2014
simple hotel
clean hotel friendly staff
fast check in and out the room is huge and clean i like the pool....
Reviewed June 11, 2014

JESSIE S. from Philippines
Families with young children
Stayed one night in June 2014
its good
location
near to airport transportation is not a problem.
Reviewed June 11, 2014

Dewald S. from Netherlands
Couples
Stayed one night in June 2014
Not worth the money paid.
Location, check in was easy and fast.
Stayed here due to the proximity to the airport and shopping. The staff seem like they are not to eager to help. I booked a 1 bed apartment but it was pointless. No TV or zircon in the lounge, making it to warm to enjoy. Save money and book a studio only. The lounge actually had an A/C unit but there was no remote. The staff offered me a fan that arrived an hour later. I would not stay here again.
Reviewed June 10, 2014