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Very good 7.1
Based on 840 reviews

Recent customer comments

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Very good



based on 840 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.4
  • Location 8.5
  • Room Comfort/Standard 7.0
  • Service 6.8
  • Value for Money 7.1
  • Food/Dining 6.1

Chuan F.
Singapore
February 25, 2016
Awful condition of room
Upon checkin, bathroom was dirty and flooded. Refrigerator was not working. There is no hot water in the shower despite the maintenance guy trying to repair it for 2 days.

Douglas A.
Canada
February 07, 2016
nice
location
Nice hotel, older but well maintained and upgraded.Great location close to Greenbelt mall.

Khairil H.
Malaysia
February 06, 2016
An above average experience but nothing special
Great location on Arnaiz Avenue in Makati with a five minute walk away from the Greenbelt and Ayala MRT station. Above average value for money for its location. I am surprised Manila is as expensive as it is compared to its neighboring capital cities. Clean hotel room with comfortable bed but furnishings are well worn. Cable TV with some international channels. Some of the wooden fixtures connected to the floor in the bathroom looked rotten but overall it was serviceable. Staff were very friendly and helpful. Efficient in meeting requests for additional towels, arranging taxis, etc. The most disappointing aspect of the stay was the poor breakfast choices. I recommend not getting an included breakfast in your room rate as you are better off eating outside if you do not need an early meal. Limited and strange food choices at the buffet - rice and fish nuggets? Bread at the toasting station ran out at 8 am. Food was plain and had cardboard taste/texture. I hope they improve on this as overall I do like the small cozy nature of this establishment.

Eduardo R.
Philippines
February 04, 2016
CONSIDER ONLINE PAYMENT PROCESSING
Accept online payments, like most of the hotels I booked with. Nowadays, major hotels and even small time hotels process payments online.

Laurence H.
United Kingdom
February 02, 2016
Last Minute Weekend Stay
Location, Staff Quality and Friendliness and Value for Money
Very comfortable and convenient for our needs. Small problem with the TV, but faulty smart card resolved. Excellent and well trained staff at all levels. Easy access for shopping in Makati. Very comfortable bed.

MUHAMMAD O.
Singapore
December 18, 2015
just right.. am use to stay at said hotel.
location.. easy access by MRT and near shopping mall
As expected.

Benjamin K.
Germany
December 07, 2015
Did not even stay for the night
No idea
AC was broken. Shower was nothing more than a trickle. People knocking on your door despite "do not disturb" sign. Ants in the bathroom. This place is a disaster. I checked back out on the first day. Not good.

MOHAMMAD W.
Brunei Darussalam
November 09, 2015
location, location, location and value for money
location, value for money, cleanliness
The hotel is next right to a shopping mall, and 10-15mins easy walk to GreenBelt Shopping malls. The room are pretty basic but clean. The staff are quite friendly and helpful.

Arnold M.
Philippines
September 16, 2015
Good Location
Good Location, Value for Money, Big Room
Since I used the hotel just to sleep since I had meetings the whole day. My stay in the hotel is comfortable and they gave me a big room. Value for money for a good location near the shopping centers of Makati.

ASHRAF M.
India
September 08, 2015
Very good location ,easy excess ,value for money
Same
Fine