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Excellent 8.2
Based on 2245 reviews

Recent customer comments

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based on 2245 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.8
  • Location 8.5
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.9

Mildred P.
January 15, 2015
Friendly Staff
Clean, good food and convenient location to where we were heading to
Very satisfactory and we enjoyed our stay.

mc C.
January 09, 2015
Diamond Hotel Experience
The Room, the food and the Steam Sauna room
Really enjoyed our stay here. The room was excellent. And the food at Yurakuen was superb! The chef was excellent as well and very accommodating with our request

yohan P.
South Korea
January 08, 2015
good hotel
crean. service.very tasty food

Alma C.
January 07, 2015
What we love about diamond hotel
It's swimming pool, food and facilities

francisca M.
January 07, 2015
food is not much choices

Marilyn M.
United States
January 07, 2015
Overrated Hotel
No flexibility with late check out No flexibility with early check in Bathroom door lock damage Curtain unable to close Carpet uncleaned Breakfast food selection terrible

Darren W.
January 06, 2015
Overall satisfied
buffet breakfast comfortable bed great room service
Our stay was ok, Nothing to complain about. Our only gripe is that you get the same standard and service at hotels half the price.

Ma R.
January 05, 2015
nice staycation at Diamond Hotel
staff, mass on Jan.1, location
We had a nice stay last Dec 31 at Diamond hotel. The ambience was very festive, staff were really helpful and courteous, especially Aerielle and Joseph at the Diamond Lounge on the 25th flr

January 04, 2015
New Year's Eve Stay
I like the bath consumable items and the comforts of the beddings.
Batteries of the tv remote control seems to be busted.

Pregalathan N.
South Africa
January 04, 2015
location, service, food