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Verified traveler reviews

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based on 2256 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.8
  • Location 8.5
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.9
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RYAN D. from Philippines
Stayed one night in November 2015
Best hotel in the metro
Proximity of Manila's tourist attractions, value for money, and excellent staff performance
Reviewed November 23, 2015

Jeff M. from Australia
Stayed 3 nights in November 2015
The service and comfort we all deserve
Efficiency and friendlyness of staff, comfortable room.
We arrived after an eight hour bus road from Anda as we attended a friends wedding. There were 6 of us looking a little dishevelled and in need of a good shower. We had been staying in a 2 star for the previous 4 nights The front desk staff were fantastic and we were in our rooms in minutes, with our bags closely behind. We stayed 3 nights and I have to compliment all the staff on there level of customer service, from the guy who cleaned our room to the pool attendants and the bar and breaky staff. There english was good and there friendly hellos contagious I always get a little annoyed at 5 star hotel drinks prices, but with the number of staff serving you I suppose you have to live with it The rooms were big enough, the beds comfortable the pillows great. Shower water pressure excellent. I may never go back to Manila but if I do the Diamond hotel would be on the itinerary
Reviewed November 23, 2015

rebecca P. from Philippines
Business travelers
Stayed one night in February 2015
first time in diamond h
nice breakfast
sleepless missing my loved one
Reviewed November 15, 2015

Michael M. from Philippines
Families with young children
Stayed one night in October 2015
average rating
location, staff, pool
Reviewed November 15, 2015

Paraoan U. from Philippines
Business travelers
Stayed 3 nights in November 2015
Wrong information lead to inconvenience
Reviewed November 05, 2015

miranda J. from Philippines
Business travelers
Stayed 2 nights in July 2015
awesome! food is great
food is great, luxury at the affordable price, comfy
very comfy and the staff are accomodating.
Reviewed November 04, 2015

Andrew C. from Philippines
Stayed one night in October 2015
great day
they had given my request to consideration and made our anniversary very memorable...
Reviewed November 01, 2015

Jocelyn S. from Philippines
Solo travelers
Stayed one night in October 2015
Big room
Big room, great breakfast, friendly staff
Big room, buffet breakfast is great, friendly staff near robinson mall
Reviewed October 31, 2015

GERRILYN P. from Philippines
Stayed one night in June 2015
A night at the Diamond Club
Amenities, food, room
One of the best hotels we have stayed so far. The breakfast buffet is superb. The room is cozy and clean with a great view of the Manila Bay. We'll definitely book here again. :)
Reviewed October 27, 2015

Carlos A. from United States
Stayed one night in October 2015
Very nice hotel
security, cleanliness and staff
my stay at the diamond hotel was great. The mini bar prices were way to high. almost 4 dollars for a bottle of water is ridiculous.
Reviewed October 22, 2015