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Excellent 8.3
Based on 4345 reviews

Recent customer comments

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Excellent



based on 4345 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

William T.
Philippines
September 11, 2013
Great Stay, Location and restful
Staff, Location, Cleanliness
Enjoyed my stay again, I've used Dusit Thani several times before, even in Bangkok. The deluxe room was beautiful, bed was comfortable. I loved the lounge. Service is a fantastic blend of Thai and Pinoy, which was great all throughout my stay. Location is next to Glorietta and the Makati environs of fun and business, so this hotel is well balanced. Overall experience: Highly reccommended.

EUGENE N.
Singapore
September 10, 2013
Checking in was a nightmare
Luxurious, good restaurants, great location
Great hotel if not for the nightmare I had trying to check in. They tried to up-sell a club room and I agreed... 25 mins later they informed me that there were no club rooms available (They tried to sell me something they didn't have... it was so amusing that I forgot to be upset). Location is really convenient, right next to Glorietta. Lots of restaurants and shopping in the immediate vacinity of the hotel. The Japanese restaurant is one of the best in Manila... a must ry. Rooms are clean and well maintained and housekeeping staff were attentive and competent.

Flora L.
Hong Kong
September 10, 2013
Good location for comfort business travel
Centrally located in Makiti for easy access, Great friendly stuffs that provide extensive customer services, Nice spa services available

Flora L.
Hong Kong
September 10, 2013
Affordable comfort
Right in the centre hub of Makiti, easy access to get taxi, close to all the main malls

Joan M.
Philippines
September 10, 2013
Excellent, worth for stay, will recommend it
Class, well trained staff, great foods and excellent service.
It is great, I really love it since I'm alone they don't let me felt it. I love to stay at the club lounges they have great food in there. My flight is 11:55 pm so they let me stay until 4pm and allowed me to stay at the lounge till 7 pm. Staff were very kind and friendly. Luxurious hotel...

mariflor W.
Australia
September 09, 2013
nice, clean and good location
nice,clean and pleasant
very good ,, really I would come back by all means.

mariflor W.
Australia
September 09, 2013
very nice
easy access to shopping centre shops and mall, located in clean area, nice gym and swimming pool its a pleasant hotel a nice looking lobby.
How was my stay? well its good. I stay in this hotel very frequent now.lately a few days ago i left behind my leather Jacket. I informed the management over the phone soon i arrived in Melbourne. They are very attentive with it and given me with a full assurance that my belonging is fine and stored it under there care. I thought that was very nice in there behalf and i quite like it. I would recommend this hotel to any stranger whom would wish to visit the Philippines.

SUGITO W.
Indonesia
September 09, 2013
Excellent location
Good location, clean room, friendly staff
Good location for business traveler, easy access, near shopping area, friendly staff

colin B.
United Kingdom
September 09, 2013
a good busness hotel
clean room nice location nice lobby
ok but the rooms smell and need air ,classic old room smell in Asia with the humidity .but got the rooms for a good price ok stay

Adil A.
Qatar
September 08, 2013
Worest Stay in Dusit Thani in many years
location, location, location
I have always stayed at the Dusit Thani in Manila; I have seen the hotel over the years deteriorates. I knew it was going thorough renovations & I was hoping for the best. Although, I have been a Gold Member with the Dusit Group for years, that did not matter. I always get an old room, not renovated. They staff push the fact that with additional $50.00, they will upgrade you to the executive floor, otherwise forget it. Since they know the type of room I have always picked, I still had to wait for two hours for my room to be ready. Mind you I arrived at 4:30 pm & got the room after 6:30pm. Moreover, for the length of my stays there was a hammering repairs two floors above me in my wing with work starting at 8:00 am to 6:00 pm. I requested a change of the room but only got a room two floors below me in the same noisy wing! This hotel is the only hotel I have felt that they do not welcome Agooda reservations & vouchers. They kept pushing for booking through Dusit Thani for better treatments & benefits! I kept telling them that I have tried that venue but the Dusit Thani page is not user friendly & keeps hanging, Also confirmation of booking takes hours, up to 24 hours, while Agooda bookings takes minutes. In short, this will be my last stay at the Dusit Thani Manila.