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Excellent 8.3
Based on 4374 reviews

Recent customer comments

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based on 4374 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

Andrew M.
March 30, 2016
Good hotel, getting a little dated now
room size, staff and the food
The rooms were large, clean and well appointed. The food was great and staff friendly. Only problem with the hotel it is a little dated

Saud B.
March 27, 2016
Best staycation ever
Thumbs up

Ken S.
March 24, 2016
Everything went well until the water stoppage
Clean room, nice food, central location
Everything was very good until the water supplies to the room was stopped early in the morning. The 1st time I checked with the customer service, they said that they are working on it without giving a specific time. After waiting for more than 1 hour, I gave a call to the customer service again to explain my displeasure. Only after that did they help to change me to another room with water supply. I feel that they could have done that right from the start when I 1st called in. Being here on business, it is a waste of my time to be waiting for something that could have been solved earlier on. Due to that water supplies shortage and the waiting, I had to miss and postpone my business appointment that morning.

Azeleta Y.
March 22, 2016
Good hotel
Location, food & staff

masheila M.
United States
March 20, 2016
Great stay!
Loved that they upgraded me to a suite!

Philip L.
United Kingdom
March 18, 2016
Good hotel good location.
Well trained staff. Good food. Good location not too far from the airport.

March 16, 2016
short staycation
Location is excellent!

Mariemiel S.
March 16, 2016
Enjoyable stay
Room upgrade, excellent breakfast buffest, ideal location for business and shopping

dean P.
United States
March 15, 2016
Average Hotel
Location, location, location
Location near mall and airport best things. Otherwise check-in was slow. Give average rating for hotel.

Wayne C.
United Kingdom
March 14, 2016
Good Location, But everything within Overpriced
Pool, Location and Staff
Quick stop on way home for easy access to Manila Airport, I understand this is a 5 star Hotel but some of the food and drink prices are extortionate for country you are in. £4 for Local Beer £7 for Imported. This is the Philippines not Singapore or Japan. Besides that staff are friendly and the pool area is a good setup and good enough for 1 night stop.