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Excellent 8.3
Based on 4347 reviews

Agoda Verified Reviews

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based on 4347 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

Juvy G.
May 24, 2013
Too expensive for a small room & bath room.
Near the malls, Easy transportaion and not far from the airport

Karen Y.
May 23, 2013
Better than a few days ago
centrally located
If you read my previous review we got transferred to another room & we booked additional 3 more days stay due to some work problems. This room on the 9th floor has a king size bed & is a bit bigger it is a cleaner room compared to the room on the 5th floor which reeked of chemical smell. The breakfast buffet has pretty good selection but its the same food everyday so if youre staying for almost a week like us you would not want to eat the buffet anymore. They need to change to breakfast buffet menu everyday.

Karen Y.
May 23, 2013
Its Ok room needs more cleaning
centrally located
when we arrive the toilet has debris below the sink from decaying wood which was not even cleaned. On the 3rd when we got back to the hotel around 1:30 pm the room reeked of chemical smell it was so bad we had to request to move to another room. Good thing they did move us to another room. I think this hotel needs more cleaning

Robert E.
United States
May 23, 2013
Breakfast Buffet Food Poisioning
Location, Price, Friendliness
I chose this hotel because of a discount. It was not disclosed that a building was being demolished next door so it was very noisy. The room was shabby, dirty, and 1950-ish. Not what I would expect a 5* hotel to be. Ate at the Breakfast Buffet and 30-minutes later was vomiting and had Diarrhea. I was incapacitated for my entire 3-day stay. The hotel would not adjust the bill and remove 3-days of Breakfast. The entire staff was extremely friendly.

Adel S.
May 23, 2013
Very nice
Security of hotel, Safety area, and good reception design and decore
Very nice ... Really i enjoy it

Adel S.
May 22, 2013
Very nice hotel
The area of the reception is very nice, good decorated, High security
Great ...

dennis C.
May 22, 2013
Friendly and attentive staff
Very attentive and friendly staff, comfortable room and great breakfast buffet.

Chiayin T.
May 22, 2013
Friendly staff
international ambiance, club lounge, location to the airport

Carl S.
May 22, 2013
Optimaly central at the right price
Location - service - friendliness

Muhamad R.
May 22, 2013
Comfortable bed, clean room and its near shopping mall.
Coming from a 5 Star hotel , I am quite surprised that they do not offer free airport transfer. The front desk was hard to get through during wee hours and had to call the duty manager instead. The price is overrated and no breakfast is included for the amount of that I'm paying. I doubt that I will come back to the same hotel again.